Accordance Enthusiast Posted April 2, 2023 Share Posted April 2, 2023 I'm finding it very difficult to line up the GNT papyri transcripts with the notes. The hyperlinks don't work even though I have the modules installed. Even when added as a parallel pane the notes don't really line up, it displays all the notes for the whole papyrus together and I have to scroll far up and down to get the correct note. Could you please fix this? Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted April 2, 2023 Share Posted April 2, 2023 When you have a moment, can you either email Tech Support or give Tech Support a call tomorrow? https://www.accordancebible.com/sources-of-support/ They can look into this matter for you. That error message is something they’ll want to look at. 1 Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted April 2, 2023 Author Share Posted April 2, 2023 Will do! Link to comment Share on other sites More sharing options...
accord Posted April 3, 2023 Share Posted April 3, 2023 I can confirm this behavior exists on Mac also. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted April 3, 2023 Share Posted April 3, 2023 Probably a bug we’ll need to report. Tech Support will report it for you. 1 Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted April 3, 2023 Author Share Posted April 3, 2023 OK Nathan, But they did not respond yet. If they don't respond within a few days, I'll let you know. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted April 4, 2023 Share Posted April 4, 2023 They may be a little swamped at the moment. You can also try calling in (but even then, might have to leave a voicemail). 1 Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted September 29, 2023 Author Share Posted September 29, 2023 @Nathan Parker, Look at this one, Shalom! Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted February 26 Author Share Posted February 26 Hi @Dr. Nathan Parker, this is still a troubling issue for me, (and I believe for others too): When clicking any link to the notes for the GNTPAP-C module, the Accordance program does not navigate to the desired note. (See above for details.) Link to comment Share on other sites More sharing options...
darrylmy Posted February 26 Share Posted February 26 I can confirm this same behavior on Mac with Accordance 13.3.3 and the tabs will not tie together manually. However, when using the MSS-order module the hyperlinks work correctly and clicking a link opens a tied tab automatically. 1 Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted February 26 Author Share Posted February 26 46 minutes ago, darrylmy said: However, when using the MSS-order module the hyperlinks work... Thats good to know and will probably help Accordance developers to solve the issue! Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 26 Share Posted February 26 Did I ever investigate this one? Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted February 26 Author Share Posted February 26 4 minutes ago, Dr. Nathan Parker said: Did I ever investigate this one? Not sure but I don't think so. Will be great if you could confirm and report the issue. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 26 Share Posted February 26 Is your issue on 14.0.9? I don't have Accordance 13 on my systems, but I can try testing it on 14. Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted February 26 Author Share Posted February 26 Yes, mine is on 14.09. But be sure to test with the canonical order module, and not with the manuscript order module. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 27 Share Posted February 27 Tested and confirmed on 14.0.9 on both Windows 11 and M2 MacBook Air running macOS Sonoma. I'm having Tech Support take a look and see if it's a module issue or a programming issue we need to report. I can't tell. Either way, we're investigating. 1 Link to comment Share on other sites More sharing options...
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