Accordance crashing when trying to open

[Matt Quintana]

My application keeps crashing when I attempt to open it. Now it is in a cycle of popping up with the screen "Accordance crashed or was not quit properly the last time it was used. Would you like to recover the most recent autosaved session?" When I press recover, it opens in full screen, shifts out of full screen, and then crashes. The same thing happens even when I press "cancel," trying to forgo the recovery process. I restarted my computer, which made no difference.

 

Here is the crash report:

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               acord [87994]
Path:                  /Applications/Accordance.app/Contents/MacOS/acord
Identifier:            com.OakTree.Accordance
Version:               13.3.2 (13.3.2)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2021-12-07 11:00:56.9486 -0800
OS Version:            macOS 12.0.1 (21A559)
Report Version:        12
Bridge OS Version:     6.0 (19P548)
Anonymous UUID:        D9E564F4-43D1-D531-5E9D-92D24D47BF3C

Sleep/Wake UUID:       B085882E-E87F-4CAC-9309-C480677CEB6D

Time Awake Since Boot: 890000 seconds
Time Since Wake:       5689 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                0x7ff80e308112 __pthread_kill + 10
1   libsystem_pthread.dylib               0x7ff80e33e233 pthread_kill + 263
2   libsystem_c.dylib                     0x7ff80e28ad10 abort + 123
3   acord                                    0x10f3fa241 0x10e92e000 + 11321921
4   acord                                    0x10f18dd9a 0x10e92e000 + 8781210
5   CoreFoundation                        0x7ff80e4ff50e __handleUncaughtException + 716
6   libobjc.A.dylib                       0x7ff80e1e9503 _objc_terminate() + 90
7   acord                                    0x10f18209e 0x10e92e000 + 8732830
8   libc++abi.dylib                       0x7ff80e2fa4d7 std::__terminate(void (*)()) + 8
9   libc++abi.dylib                       0x7ff80e2fa488 std::terminate() + 56
10  libdispatch.dylib                     0x7ff80e187cdd _dispatch_client_callout + 28
11  libdispatch.dylib                     0x7ff80e1945d8 _dispatch_main_queue_callback_4CF + 951
12  CoreFoundation                        0x7ff80e4435d9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
13  CoreFoundation                        0x7ff80e4046ae __CFRunLoopRun + 2752
14  CoreFoundation                        0x7ff80e40352d CFRunLoopRunSpecific + 563
15  HIToolbox                             0x7ff8170213e1 RunCurrentEventLoopInMode + 292
16  HIToolbox                             0x7ff817021137 ReceiveNextEventCommon + 587
17  HIToolbox                             0x7ff817020ed5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
18  AppKit                                0x7ff810e2e8f0 _DPSNextEvent + 886
19  AppKit                                0x7ff810e2cf5c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1411
20  AppKit                                0x7ff810e1f359 -[NSApplication run] + 586
21  acord                                    0x10e99d6ae 0x10e92e000 + 456366

Thread 1:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 3:
0   libsystem_kernel.dylib                0x7ff80e301aba mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80e301e2b mach_msg + 59
2   acord                                    0x10f19820a 0x10e92e000 + 8823306
3   libsystem_pthread.dylib               0x7ff80e33e514 _pthread_start + 125
4   libsystem_pthread.dylib               0x7ff80e33a02f thread_start + 15

Thread 4:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib                0x7ff80e301aba mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80e301e2b mach_msg + 59
2   CoreFoundation                        0x7ff80e405a42 __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff80e40411b __CFRunLoopRun + 1325
4   CoreFoundation                        0x7ff80e40352d CFRunLoopRunSpecific + 563
5   CFNetwork                             0x7ff812ff19a6 0x7ff812da3000 + 2419110
6   Foundation                            0x7ff80f2643c9 __NSThread__start__ + 1025
7   libsystem_pthread.dylib               0x7ff80e33e514 _pthread_start + 125
8   libsystem_pthread.dylib               0x7ff80e33a02f thread_start + 15

Thread 5:: com.apple.CFSocket.private
0   libsystem_kernel.dylib                0x7ff80e309e4a __select + 10
1   CoreFoundation                        0x7ff80e42ce1d __CFSocketManager + 630
2   libsystem_pthread.dylib               0x7ff80e33e514 _pthread_start + 125
3   libsystem_pthread.dylib               0x7ff80e33a02f thread_start + 15

Thread 6:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib               0x7ff80e33a00c start_wqthread + 0

Thread 12:: com.apple.NSEventThread
0   libsystem_kernel.dylib                0x7ff80e301aba mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80e301e2b mach_msg + 59
2   CoreFoundation                        0x7ff80e405a42 __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff80e40411b __CFRunLoopRun + 1325
4   CoreFoundation                        0x7ff80e40352d CFRunLoopRunSpecific + 563
5   AppKit                                0x7ff810f9ccec _NSEventThread + 132
6   libsystem_pthread.dylib               0x7ff80e33e514 _pthread_start + 125
7   libsystem_pthread.dylib               0x7ff80e33a02f thread_start + 15

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000112021600  rcx: 0x00007ff7b15cfc18  rdx: 0x0000000000000000
  rdi: 0x0000000000000103  rsi: 0x0000000000000006  rbp: 0x00007ff7b15cfc40  rsp: 0x00007ff7b15cfc18
   r8: 0x0000000000000010   r9: 0x00007ff7b15cfa68  r10: 0x0000000000000000  r11: 0x0000000000000246
  r12: 0x0000000000000103  r13: 0x0000600001bf1900  r14: 0x0000000000000006  r15: 0x0000000000000016
  rip: 0x00007ff80e308112  rfl: 0x0000000000000246  cr2: 0x00006000014b2000
  
Logical CPU:     0
Error Code:      0x020000b8 
Trap Number:     133

Binary Images:
    0x7ff80e301000 -     0x7ff80e337fff libsystem_kernel.dylib (*) <12bd6f13-c452-35ee-9069-51befef29f1a> /usr/lib/system/libsystem_kernel.dylib
    0x7ff80e338000 -     0x7ff80e343fff libsystem_pthread.dylib (*) <29a2750e-f31b-3630-8761-242a6bc3e99e> /usr/lib/system/libsystem_pthread.dylib
    0x7ff80e209000 -     0x7ff80e291fff libsystem_c.dylib (*) <991f58b7-b4c0-3c3a-84a8-c9c571de5a27> /usr/lib/system/libsystem_c.dylib
       0x10e92e000 -        0x10f529fff com.OakTree.Accordance (13.3.2) <0485450e-9818-3509-b046-4fc7508a5230> /Applications/Accordance.app/Contents/MacOS/acord
    0x7ff80e385000 -     0x7ff80e887fff com.apple.CoreFoundation (6.9) <3002b545-6841-3fc8-91a2-bcfbe5872465> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7ff80e1cc000 -     0x7ff80e205fff libobjc.A.dylib (*) <7cfcdc89-2bee-3784-b7af-c676f60fe211> /usr/lib/libobjc.A.dylib
    0x7ff80e2eb000 -     0x7ff80e300fff libc++abi.dylib (*) <a851e310-475a-3c94-b547-8eb5ae90191a> /usr/lib/libc++abi.dylib
    0x7ff80e185000 -     0x7ff80e1cbfff libdispatch.dylib (*) <be53a13c-8ce1-3e40-b9bc-98473d3eed3e> /usr/lib/system/libdispatch.dylib
    0x7ff816ff2000 -     0x7ff8172e9fff com.apple.HIToolbox (2.1.1) <4163a93f-bf71-3219-80ed-6f65e9266b81> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7ff810df0000 -     0x7ff811c7cfff com.apple.AppKit (6.9) <dd0028a3-78e3-3a8a-a51b-ddd68123adef> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7ff812da3000 -     0x7ff813238fff com.apple.CFNetwork (1325.0.1) <8a8cd85d-cf83-3019-bd2c-b99a711c97d7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7ff80f20b000 -     0x7ff80f5c5fff com.apple.Foundation (6.9) <d7fd0214-4bbb-3d84-88f7-820b25a6e16c> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=1.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.4G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               384K        3 
Activity Tracing                   256K        1 
CG backing stores                 2160K        4 
CG image                          78.3M      133 
ColorSync                          244K       28 
CoreAnimation                    475.3M      864 
CoreGraphics                        12K        2 
CoreImage                          424K       12 
CoreServices                       100K        1 
CoreUI image data                 4248K       33 
Foundation                         524K        4 
Image IO                          9104K      771 
Kernel Alloc Once                    8K        1 
MALLOC                           495.9M      165 
MALLOC guard page                   48K       12 
MALLOC_NANO (reserved)           256.0M        1         reserved VM address space (unallocated)
SQLite page cache                  192K        3 
STACK GUARD                       56.0M       13 
Stack                             14.1M       13 
VM_ALLOCATE                       67.3M      291 
__DATA                            25.3M      380 
__DATA_CONST                      21.9M      232 
__DATA_DIRTY                       969K      139 
__FONT_DATA                          4K        1 
__LINKEDIT                       640.7M       13 
__OBJC_RO                         81.5M        1 
__OBJC_RW                         3120K        2 
__TEXT                           401.6M      398 
__UNICODE                          588K        1 
dyld private memory               1024K        1 
libnetwork                         128K        8 
mapped file                      202.0M      738 
shared memory                      788K       20 
===========                     =======  ======= 
TOTAL                              2.8G     4289 
TOTAL, minus reserved VM space     2.5G     4289 

-----------
Full Report
-----------

{"app_name":"acord","timestamp":"2021-12-07 11:00:57.00 -0800","app_version":"13.3.2","slice_uuid":"0485450e-9818-3509-b046-4fc7508a5230","build_version":"13.3.2","platform":1,"bundleID":"com.OakTree.Accordance","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.0.1 (21A559)","incident_id":"923D91EF-A623-4CA2-8499-E1813ED32F6F","name":"acord"}
{
  "uptime" : 890000,
  "procLaunch" : "2021-12-07 11:00:41.8433 -0800",
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro15,2",
  "procStartAbsTime" : 898252584013623,
  "coalitionID" : 1213,
  "osVersion" : {
    "train" : "macOS 12.0.1",
    "build" : "21A559",
    "releaseType" : "User"
  },
  "captureTime" : "2021-12-07 11:00:56.9486 -0800",
  "incident" : "923D91EF-A623-4CA2-8499-E1813ED32F6F",
  "bug_type" : "309",
  "pid" : 87994,
  "procExitAbsTime" : 898267682027502,
  "cpuType" : "X86-64",
  "procName" : "acord",
  "procPath" : "\/Applications\/Accordance.app\/Contents\/MacOS\/acord",
  "bundleInfo" : {"CFBundleShortVersionString":"13.3.2","CFBundleVersion":"13.3.2","CFBundleIdentifier":"com.OakTree.Accordance"},
  "storeInfo" : {"deviceIdentifierForVendor":"EC9F450B-2543-5DD7-A103-84E87C6CC2F7","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.OakTree.Accordance",
  "crashReporterKey" : "D9E564F4-43D1-D531-5E9D-92D24D47BF3C",
  "wakeTime" : 5689,
  "bridgeVersion" : {"build":"19P548","train":"6.0"},
  "sleepWakeUUID" : "B085882E-E87F-4CAC-9309-C480677CEB6D",
  "sip" : "enabled",
  "isCorpse" : 1,
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "asi" : {"libsystem_c.dylib":["abort() called"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "lastExceptionBacktrace" : [{"imageOffset":1031755,"symbol":"__exceptionPreprocess","symbolLocation":226,"imageIndex":4},{"imageOffset":88989,"symbol":"objc_exception_throw","symbolLocation":48,"imageIndex":5},{"imageOffset":1799172,"symbol":"_CFThrowFormattedException","symbolLocation":202,"imageIndex":4},{"imageOffset":1789953,"symbol":"-[__NSArrayM insertObject:atIndex:].cold.2","symbolLocation":0,"imageIndex":4},{"imageOffset":136501,"symbol":"-[__NSArrayM insertObject:atIndex:]","symbolLocation":1094,"imageIndex":4},{"imageOffset":9842904,"symbol":"-[_NSExitFullScreenTransitionController gatherParticipatingWindowNumbers]","symbolLocation":343,"imageIndex":9},{"imageOffset":9848366,"symbol":"-[_NSExitFullScreenTransitionController _performExitFullScreen]","symbolLocation":163,"imageIndex":9},{"imageOffset":9856356,"symbol":"-[_NSExitFullScreenTransitionController start]","symbolLocation":647,"imageIndex":9},{"imageOffset":11554265,"symbol":"-[_NSFullScreenSpace(Transitions) startTransition:]","symbolLocation":133,"imageIndex":9},{"imageOffset":8757040,"symbol":"-[NSWindowStackController _exitWindowFromFullScreenIfNeeded:basedOnWindow:]","symbolLocation":222,"imageIndex":9},{"imageOffset":8776884,"symbol":"-[NSWindowStackController didExitFullScreenForWindow:]","symbolLocation":389,"imageIndex":9},{"imageOffset":4488167,"symbol":"-[NSWindow(NSWindowTabbing) _tabbedWindowsDidExitFullScreen]","symbolLocation":58,"imageIndex":9},{"imageOffset":11871786,"symbol":"-[NSWindow(NSFullScreen) _didExitFullScreen]","symbolLocation":454,"imageIndex":9},{"imageOffset":9844845,"symbol":"-[_NSExitFullScreenTransitionController _doAfterExitFullScreen]","symbolLocation":201,"imageIndex":9},{"imageOffset":9846202,"symbol":"__67-[_NSExitFullScreenTransitionController _startFullScreenTransition]_block_invoke","symbolLocation":207,"imageIndex":9},{"imageOffset":6872,"symbol":"_dispatch_call_block_and_release","symbolLocation":12,"imageIndex":7},{"imageOffset":11465,"symbol":"_dispatch_client_callout","symbolLocation":8,"imageIndex":7},{"imageOffset":62936,"symbol":"_dispatch_main_queue_callback_4CF","symbolLocation":951,"imageIndex":7},{"imageOffset":779737,"symbol":"__CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__","symbolLocation":9,"imageIndex":4},{"imageOffset":521902,"symbol":"__CFRunLoopRun","symbolLocation":2752,"imageIndex":4},{"imageOffset":517421,"symbol":"CFRunLoopRunSpecific","symbolLocation":563,"imageIndex":4},{"imageOffset":193505,"symbol":"RunCurrentEventLoopInMode","symbolLocation":292,"imageIndex":8},{"imageOffset":192823,"symbol":"ReceiveNextEventCommon","symbolLocation":587,"imageIndex":8},{"imageOffset":192213,"symbol":"_BlockUntilNextEventMatchingListInModeWithFilter","symbolLocation":70,"imageIndex":8},{"imageOffset":256240,"symbol":"_DPSNextEvent","symbolLocation":886,"imageIndex":9},{"imageOffset":249692,"symbol":"-[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:]","symbolLocation":1411,"imageIndex":9},{"imageOffset":193369,"symbol":"-[NSApplication run]","symbolLocation":586,"imageIndex":9},{"imageOffset":456366,"imageIndex":3}],
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":7161678,"threadState":{"r13":{"value":105553145567488},"rax":{"value":0},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":6},"rsi":{"value":6},"r8":{"value":16},"cr2":{"value":105553137967104},"rdx":{"value":0},"r10":{"value":0},"r9":{"value":140701809310312},"r15":{"value":22},"rbx":{"value":4597093888,"symbolLocation":0,"symbol":"_main_thread"},"trap":{"value":133},"err":{"value":33554616},"r11":{"value":582},"rip":{"value":140703366676754,"matchesCrashFrame":1},"rbp":{"value":140701809310784},"rsp":{"value":140701809310744},"r12":{"value":259},"rcx":{"value":140701809310744},"flavor":"x86_THREAD_STATE","rdi":{"value":259}},"queue":"com.apple.main-thread","frames":[{"imageOffset":28946,"symbol":"__pthread_kill","symbolLocation":10,"imageIndex":0},{"imageOffset":25139,"symbol":"pthread_kill","symbolLocation":263,"imageIndex":1},{"imageOffset":531728,"symbol":"abort","symbolLocation":123,"imageIndex":2},{"imageOffset":11321921,"imageIndex":3},{"imageOffset":8781210,"imageIndex":3},{"imageOffset":1549582,"symbol":"__handleUncaughtException","symbolLocation":716,"imageIndex":4},{"imageOffset":120067,"symbol":"_objc_terminate()","symbolLocation":90,"imageIndex":5},{"imageOffset":8732830,"imageIndex":3},{"imageOffset":62679,"symbol":"std::__terminate(void 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AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 12 2021 19:26:30 version 9.30.464.0.32.5.76 FWID 01-45ccefcd
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Edited December 7, 2021 by Matt Quintana

[Fabian]

A case for @Silas Marrs, but in the meantime try holding down ctrl-key by restart Accordance.

 

Q: What should I do if Accordance won’t open?

A: If Accordance is crashing after opening, you may have a corrupt startup session file. Try clicking on the Accordance icon while holding down the ‘option’ or ‘alt’ key. The Accordance Safe Mode window will open. Check ‘Remove Startup Session’ and then click ‘Launch Accordance’. 

If Accordance is still crashing when opening, hold down the option key or alt and click on the Accordance icon to get the Accordance Safe Mode again. This time, check ‘Remove Startup Session’ and check ‘Remove General Settings’. You will be taken back through the setup assistant and should be good to go.

 

From https://accordancebible.com/f-a-q/

 

 

[Matt Quintana]

@Fabian This worked! Though it's unfortunate to have to lost my session, at least this allowed me to open the application. Thanks for the instructions!