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Trouble syncing highlights iOS and Mac


Bret Hicks

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I am having trouble syncing highlights from my iPhone (XR; iOS 14.2) with my iMac (10.14).  I am syncing through DropBox.  I have a bunch of highlights done on my iPhone in a particular book.  I sync, and I can verify that the timestamp on the file in DropBox changes to the current time.  When I then sync in Accordance on my iMac, it goes through the motions, but not of the highlights appear in the book.  Is there some step I am missing?

 

 

In Christ,

 

 

Bret Hicks

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Are you sure both iOS device and iMac are using the same highlights file?  Its possible your Mac is set to display a different file from the one you are editing on your phone.

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Joel, I did check that.  And I changed the file to various ones, ending with the same file.  Would it help if I attached a copy of the file?  There is not much in it.

 

 

 

In Christ,

 

 

Bret Hicks

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Sure, I'd be happy to take a look.  Which text are you missing highlights from, and which verse would I expect them to be there?

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Joel, 

 

The text is "With the Clouds of Heaven" from the NSBT series.  So there is not really a verse so to speak.  I have just started reading the book, so the highlights are all in the "Preliminaries" section.

 

In Christ,

 

Bret

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Joel,

 

I tried, but apparently is will not let me upload this kind of file.  That is the message I receive when I try to attach it to the reply.  How do I get it to you?

 

 

In Christ,

 

 

Bret

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Joel,

 

Any word on the highlight file?  I am hesitant to read/highlight further in case I am going to have to begin all over.

 

 

In Christ,

 

 

Bret

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So Bret, looking at this Highlights file, it definitely only has a single highlight in any NSBT tool.  Are you 100% sure your iPhone setting sare to use 'My Highlights', and not something else like 'My Mobile Highlights'?  Do you have any other highlight files?

 

Perhaps post a screenshot of your Dropbox Highlights folder, and the iPhone Highlight selection setting?

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Sorry - I posted the wrong file.  The correct file is My Mobile Highlights - which shows highlights on my iPhone but not my iMac.  Here is the correct file.  And I verified again that both are set to the same highlights file.

 

In Christ,

 

 

Bret

My Mobile Highlights.hlt.zip

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Thanks for the file, Bret.  This file has zero highlights for NSBT-Clouds, which of course is why it doesn't show up on the desktop.  From where did you get this file?

 

This may be something best resolved with a good screenshare session with Tech Support.  They can help test which file you are modifying, confirm it is being synced, and confirm that file in your desktop app.

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Joel,

 

Based on that fact, I checked my iPhone again and discovered it had "unlinked" from DropBox in Accordance at some point.  When I relinked to DropBox everything worked fine.  Not sure why or when that happened.  Thanks for all your help.

 

I hope you are having a wonderful Advent season.

 

In Christ,

 

 

Bret

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