henryaukc Posted October 29, 2020 Share Posted October 29, 2020 My ipad and iphone has been login to accordance account for a long time. But now when I try to refresh the purchase item. It shows that my login ID & password is not correct Link to comment Share on other sites More sharing options...
ukfraser Posted October 29, 2020 Share Posted October 29, 2020 There is a bit in this thread that may help https://forums.accordancebible.com/forums/topic/29769-new-website-login/ Link to comment Share on other sites More sharing options...
R. Mansfield Posted October 29, 2020 Share Posted October 29, 2020 We apologize for the inconvenience. On our new site, you will need to reset your password. You can actually use the same password you were using, but you will need to use the reset feature. We moved from an entirely different website platform, and although accounts moved over, passwords were hit and miss. Link to comment Share on other sites More sharing options...
henryaukc Posted October 30, 2020 Author Share Posted October 30, 2020 I have reset my account so I can login to the new website. But when I checked the Easy Install in ioS app with the new password. It asked me to verify my password. And I can’t login and use my resource on my new iphone because the the login process failed. Link to comment Share on other sites More sharing options...
henryaukc Posted November 2, 2020 Author Share Posted November 2, 2020 i found that my user name became corrupted after the website migration and the admin has fixed for me Link to comment Share on other sites More sharing options...
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