accordance crash or failure to shut down properly

[Loren Crow]

For the past couple of weeks, whenever I start Accordance I get the message that Accordance crashed or did not shut down properly, asking if I want to revert to the last autosave session. I have been quitting the program, but apparently there's a hangup somewhere that prevents complete shutdown even though it appears to do so. I run Accordance 10.1.5 in MacOS 10.8.3. Perhaps there's a corrupted file somewhere? Suggestions, anyone?

[Helen Brown]

I would discard two files from your user/Library/Preferences/Accordance Preferences: Startup session and Temporary session (if it's there). Please let us know how it goes.

[Loren Crow]

That did the trick! Thanks, Helen!

[lloydeb]

That did the trick for me too!! Lloyd Balch

[Alyseanderson]

Hello I have just started using accordance and the same crash has happened day two,  I am using windows 10 can you help please

 

[Steve Carruth]

It may be best to contact tech support directly about this.  Their ph# is 407-339-0266.  Their e-mail address is: techsupport@accordancebible.com

 

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