RobM Posted June 27, 2012 Share Posted June 27, 2012 So Accordance crashed for me under the following simple situation: Had open a Bible (happened with ESV, NAS95S, and BHS-W4), then from resource palette when I tried to open a bible dictionary (happened with two of the IVP dictionaries: Jesus and Gospels and Pentateuch). As soon as I lifted my finger off the mouse from trying to open it, the program completely shut down. This happened when I tried to open from Library window as well (I had double clicked on it there) However, the program does not crash if I amplify to a dictionary, only when I tried to open it non-amplified. I tried to see if it would happen more than once, and it has happend about 4-5 times for me with no change. Is this a known problem? Or might there be a corrupted file? Please advise. Link to comment Share on other sites More sharing options...
Helen Brown Posted June 27, 2012 Share Posted June 27, 2012 If you are on Lion and the dictionary has any images, this is probably a known bug. Try setting the preferences for all the tools to show no images inside the text. Link to comment Share on other sites More sharing options...
Joel Brown Posted June 27, 2012 Share Posted June 27, 2012 We'll be posting the new version of Accordance that fixes this pretty soon. If you are experiencing this crash and need to view the pictures ASAP, send me a message and I can send you an advance version of the program. Link to comment Share on other sites More sharing options...
RobM Posted June 27, 2012 Author Share Posted June 27, 2012 If you are on Lion and the dictionary has any images, this is probably a known bug. Try setting the preferences for all the tools to show no images inside the text. Ok. Under 'Tool Display' in the preferences I set it to 'None' in the drop down menu that I can also set the size of images... this is what I was supposed to do, correct? Also, I did a little more diagnostic checks and found the following... First, the problem first occured with my English Tools and I have not checked if the problem occurs with other kinds of tools. For my English Tools, the crash only occurs with four of my dictionaries: IVP-Pentateuch, IVP-Historical, IVP-Jesus & Gospels, and IVP-Major Interpreters. The crash DOES NOT occur with Anchor, IVP-NT Background, IVP-Paul & Letters, IVP-Later NT, IVP-Pocket Dictionaries, IVP-NB Dictionary, IVP-Theology, IVP-Biblical Imagery, IVP-Biblical Theology, ISBE, NIDBA, NIDCC, PhotoGuide 3, Place Names, Sites, ZPEB, Easton, BHS Latin Key, Read Me-Modules, and HCSB Bullets. Joel, No, I don't need anything immediately... I found this problem when I was toying around with a new workspace set-up that I could show a prospective Accordance User. While there is not really an immediate rush need for this to be fixed, obviously I'd prefer to show him Accordance and not have the program crash. -Robert Link to comment Share on other sites More sharing options...
Helen Brown Posted June 28, 2012 Share Posted June 28, 2012 Did the preferences reset fix the crash? It may be because these tools show an image of the cover at the top. Link to comment Share on other sites More sharing options...
RobM Posted June 28, 2012 Author Share Posted June 28, 2012 Did the preferences reset fix the crash? It may be because these tools show an image of the cover at the top. No, the preference change did not fix the crash. Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted June 28, 2012 Share Posted June 28, 2012 FWIW, I use Lion (10.7.4) and could not replicate the crash. Link to comment Share on other sites More sharing options...
Helen Brown Posted June 28, 2012 Share Posted June 28, 2012 We are working directly with Rob to track this down. Link to comment Share on other sites More sharing options...
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