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Repeatable Crash


Tom Castle

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Posted

Good afternoon.


  1.  
  2. I am getting a repeatable crash doing the following.
  3. I highlight the word God in Gen. 1.1 (using KJVS)
  4. I click on the search icon (magnifying glass) on the resource palette
  5. I select All Tools and allow the search to run
  6. I single click on the first item in the browser pane which for me is Eerdmans Dictionary
  7. I hit opt + cmd + M to zoom in on the search all pane
  8. While zoomed in, I double click on Eerdmans Dictionary in the browser pane and the program crashes... every time.

 

Let me know if I can help troubleshoot or if there is any follow up needed.

 

Thanks

Posted

This sounds to me like the crash oft reported when you open a new zone from a magnified zone. Does it still happen if a recyclable Eerdmans is already open? This crash is fixed for 9.3.

Posted

This sounds to me like the crash oft reported when you open a new zone from a magnified zone. Does it still happen if a recyclable Eerdmans is already open? This crash is fixed for 9.3.

 

Good afternoon, Helen. I tried it with a recyclable Eerdmans open. It does not crash and it opens a 2nd Eerdmans tab. Shouldn't it reuse the same Eerdmans window? Thanks for looking.

Posted

It won't reuse the tab if it needs to search a different field.

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