Saving Notes in IVP LifeGuides Inconsistent

[Louis Lapides]

I am going through the LifeGuide on Prayers of the OT. I noticed that when I take notes, some of the notes are missing the next time I visit the pages. A comment box is blank after I had written something in it. Is there a way to "save" my comments? I don't see anything that allows me to do that as in Notes and other User tools.

[Dr. Nathan Parker]

Temporarily moving this to Tech Support so you can get a quicker answer. If there turns out to be a bug report here, I'll move it back to Bug Reports for you.

[Louis Lapides]

Thanks Nathan. I'm only reporting it as a bug because I have never had this issue with Notes or Papers or any module that allows the user to add his/her own notes. I understand that the ability to write in these workbooks is a newer feature in Accordance 14. I write notes in Decker's Reading Koine Greek. No issues. Perhaps it has to do with IVP's products. 

[Dr. Nathan Parker]

Sounds good. By the way, are you referring to User Notes or saving answers in the IVP Guides themselves (Easy Answers)?

[Louis Lapides]

Sorry, I wasn't clear. User Notes work fine. My problem has to do with saving answers in the IVP{ Guides. I wish there was some way of manually saving the answers as with User Notes. 

[Dr. Nathan Parker]

Thanks for the update. The answers should auto-save when you add them. So what's happening is sometimes the answers aren't saving for you?

[Louis Lapides]

Yes, Nathan. That's exactly what is taking place. I may work on a passage and take notes. Everything looks good. The next day, the notes are gone. I'm adding notes in Decker's Reading Koine Greek, which has a similar workbook function. I don't lose any notes. I'll keep my eye on the IVP Guide. I'm going through the Prayers of the OT. Thanks

[Dr. Nathan Parker]

Sounds good. If you don't get an answer here, try emailing Tech Support