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Commentaries missing from info pane.


Jason Hyer

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Commentaries are not showing in the info pane of Accordance 14 on my Windows 11 machine (See the attached screenshot); however they do appear on my MacOS machine. I need them on my Windows version. Does anyone know of a workaround or fix?

 

Thank you.

1709913131886-967cf268-c6db-4bb1-ac3f-d7213722af92_1.jpg

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Try these steps:

 

1. Make sure you're on 14.0.9 by using "Utilities>Check for App Updates".

 

2. Go to "Utilities>Preferences>Appearance" and click "Organize All Tools By Category". Warning: this will erase any customizations you've arranged tools.

 

3. Try Accordance Safe Mode here: 

If that doesn't work, I'd recommend emailing support.

 

I've moving this to Tech Support since this is a technical troubleshooting issue and not a known, reproducible bug at the moment.

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Thank you, I tried all of the above to no avail. 

 

Interestingly, a previous version of Accordance had this same bug, it looks like it may have cropped up yet again.

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I'd email Tech Support on this one.

 

We've had a couple of reports of this, but I believe Support has been able to resolve them. If there turns out to be a bug here though, I'll definitely file it.

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