Michael J. Bolesta Posted February 9 Share Posted February 9 (edited) I was prompted to update Accordance to 14.0.9 Accordance for Mac 14.0.9, [macOS Sonoma 14.3.1, 16 inch 2021 MacBook Pro, Apple M1 Pro, 16 GB] It crashed. I tried restarting in safe mode and removed the startup and caches. It opened to a generic session. Trying an autosaved session: crash. Trying a previously saved session: crash. Here is one log: Accordance Crash Log 2/9/24, 5:22:03 Accordance 14.0.9 (14.0.9) CPU: aarch64 MacOS 14.3.1 "Sonoma aarch64" Message: Access violation Address: $0000000104873840 Backtrace: 0 acord 0x0000000104873840 acord + 4487232 1 acord 0x00000001049c3680 acord + 5863040 2 acord 0x0000000104c03880 acord + 8222848 3 acord 0x0000000104c000f0 acord + 8208624 4 acord 0x0000000104bff9dc acord + 8206812 5 acord 0x0000000104bffac0 acord + 8207040 6 acord 0x0000000104bffac0 acord + 8207040 7 acord 0x0000000104bfff9c acord + 8208284 8 acord 0x0000000104c14e74 acord + 8294004 9 acord 0x0000000104c04bc0 acord + 8227776 10 acord 0x0000000104c4a658 acord + 8513112 11 acord 0x00000001044cc098 acord + 655512 12 Foundation 0x0000000188c929cc __NSFirePerformWithOrder + 296 13 CoreFoundation 0xaa19000187ad6d80 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 12256827860865515556 14 CoreFoundation 0x4a79000187ad6c6c __CFRunLoopDoObservers + 5366320430988657172 15 CoreFoundation 0x6767800187ad629c __CFRunLoopRun + 7451064845996131080 16 CoreFoundation 0xfa51800187ad593c CFRunLoopRunSpecific + 18037338720083903072 Binaries: 0x000000000442c000 /Applications/Accordance.app/Contents/MacOS/acord 0x0000000105b10000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive 0x0000000105cb0000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x0000000106768000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial 14.0.8 was very stable. I wish I could go back. The website only has 14.0.9 Edited February 9 by Michael J. Bolesta 1 1 Link to comment Share on other sites More sharing options...
GYDOF1729 Posted February 9 Share Posted February 9 24 minutes ago, Michael J. Bolesta said: I was prompted to update Accordance to 14.0.9 Accordance for Mac 14.0.9, [macOS Sonoma 14.3.1, 16 inch 2021 MacBook Pro, Apple M1 Pro, 16 GB] It crashed. I tried restarting in safe mode and removed the startup and caches. It opened to a generic session. Trying an autosaved session: crash. Trying a previously saved session: crash. 14.0.8 was very stable. I wish I could go back. The website only has 14.0.9 Mark, I just installed 14.0.9 and am so far not having any issues. I also am running [macOS Sonoma 14.3, 14 inch 2021 MacBook Pro, Apple M1 Pro 32 GB]. Link to comment Share on other sites More sharing options...
Steven S Posted February 10 Share Posted February 10 36 minutes ago, Michael J. Bolesta said: I wish I could go back. The website only has 14.0.9 @Michael J. Bolesta, you can find installers for older versions here: https://www.accordancefiles1.com/products/ . I'm neither a Mac user nor using 14.x yet, but I think the installer you want for 14.0.8 is https://www.accordancefiles1.com/products/Accordance14_installer14.0.8.dmg . Hopefully someone will correct me if I'm wrong. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 10 Share Posted February 10 That installer should get you back to 14.0.8, but you're likely to have some issues with it in Sonoma 14.3 and later. I'd recommend emailing into Tech Support and linking this thread to it so we can assist you in getting 14.0.9 going for you, but you can try running 14.0.8 in the meantime. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 10 Share Posted February 10 By the way, my devices are running 14.0.9 and so far excellent. Far superior to 14.0.8. Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted February 10 Author Share Posted February 10 1 hour ago, Dr. Nathan Parker said: That installer should get you back to 14.0.8, but you're likely to have some issues with it in Sonoma 14.3 and later. I'd recommend emailing into Tech Support and linking this thread to it so we can assist you in getting 14.0.9 going for you, but you can try running 14.0.8 in the meantime. I used a backup to copy 14.0.8 to my SDD. Accordance still crashed till I also restored preferences from the backup. 1 Link to comment Share on other sites More sharing options...
Guest Posted February 10 Share Posted February 10 (edited) 16-inch, 2021 Chip Apple M1 Max Memory 64 GB Startup disk Macintosh HD macOS 14.3.1 (23D60) Accordance 14.0.9 working well for me. Edited February 10 by Steve Carruth Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 10 Share Posted February 10 1 hour ago, Michael J. Bolesta said: I used a backup to copy 14.0.8 to my SDD. Accordance still crashed till I also restored preferences from the backup. Thanks for the update! At least you're set for the weekend, but I'd definitely reach out to Tech Support Monday. Accordance 14.0.9 is running super well on all my devices (as well as customer devices during beta testing), so there's something we need to troubleshoot with your installation. Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted February 10 Author Share Posted February 10 Well I tried again. I saved a copy of 14.0.8 and copied 14.0.9 from the website dmg to the Applications folder (rather than the inline install) and started Accordance which immediately crashed. It would not let me open the crash log (said I did not have permissions). I did a safe restart, deleting the startup and emptying caches, fixing fonts. It opened to a generic startup workspace. I closed this and opened a saved session and Accordance crashed again. Here is the log: Accordance Crash Log 2/10/24, 12:37:39 Accordance 14.0.9 (14.0.9) CPU: aarch64 MacOS 14.3.1 "Sonoma aarch64" Message: Access violation Address: $00000001007DF840 Backtrace: 0 acord 0x00000001007df840 acord + 4487232 1 acord 0x000000010092f680 acord + 5863040 2 acord 0x0000000100b6f880 acord + 8222848 3 acord 0x0000000100b6c0f0 acord + 8208624 4 acord 0x0000000100b6b9dc acord + 8206812 5 acord 0x0000000100b6bac0 acord + 8207040 6 acord 0x0000000100b6bac0 acord + 8207040 7 acord 0x0000000100b6bf9c acord + 8208284 8 acord 0x0000000100aaa9ec acord + 7416300 9 acord 0x0000000100aae1d8 acord + 7430616 10 acord 0x0000000100aae068 acord + 7430248 11 acord 0x0000000100bcee64 acord + 8613476 12 acord 0x0000000100bcdcfc acord + 8609020 13 acord 0x0000000100437a4c acord + 653900 14 AppKit 0x000000018b459f44 -[NSApplication(NSResponder) sendAction:to:from:] + 460 15 acord 0x805f0001004376c8 acord + 9250112159642941128 16 AppKit 0x000000018b5236c8 -[NSMenuItem _corePerformAction] + 372 Binaries: 0x0000000000398000 /Applications/Accordance.app/Contents/MacOS/acord 0x0000000101a7c000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive 0x0000000101c1c000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x00000001026d4000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial @Dr. Nathan Parker I will contact tech support next week. I have never had a problem with inline updates before (though I did have issues with the initial release of Accordance 14). 1 Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted February 10 Author Share Posted February 10 I do use a session with four workspaces that I toggle through. Accordance crashed each time I tried to open a saved copy of the session. Since @Steve Carruth is using the latest Sonoma 14.3.1 (14.3 giving some folks issues) that I am on Apple silicon, it seems that the MacOS is not the issue. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 10 Share Posted February 10 Thanks for the update. I'm DMing you something else to try. Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted February 11 Author Share Posted February 11 Update: I saved each workspace of my saved session separately. I then did an inline install of 14.0.9 for MacOS. Three of the four opened without crashing the app. The fourth consistently caused a crash. It included the Targums WordMap. Although it is in the Gloss folder (Library>Application Support>Accordance>Gloss folder), it does not show up in my Library. If I try to open it from the Finder I get an error message: Easy Install shows it as owned and installed. I created a new session with my four workspaces, but now I do not have access to the Targums Word Map. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 11 Share Posted February 11 Another user had this issue a while back. Support should be able to work with you on this sometime this week. 1 Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted February 11 Author Share Posted February 11 Well, I shut down Accordance and restarted. Now I can access the Targums Wordmap and my old saved session in Accordance 14.0.9 Thanks be to God! 2 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted February 12 Share Posted February 12 Fantastic! Link to comment Share on other sites More sharing options...
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