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Installation incomplete?


R. Willis

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The screenshot says it all.  Is there a reason these modules won't install and say "not for Mobile"?  I did upgrade to version 13 but that should not be an issue.  Those books\modules are listed in the current English Discoverer Collection.

 

Thanks,

Roy

Screen Shot 2023-10-10 at 12.41.05 AM.png

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They say “not for mobile” because they don’t work on the mobile (android and iOS) app.  
as for why they didn’t install, I don’t know. What happens if you check their boxes and then click download?

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What version of macOS are you on? If you're on Sonoma, I need to send you a beta for 13. Message me and I can add you to the beta.

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  • 2 weeks later...

Sorry for the delay in responding.

 

I checked the boxes that have the modules that did not install and got the same message that it did not install. My iMac has macOS Monterey.

FWIW, the installation is complete on my MacBook Pro with macOS Monterey.  My iMac and MacBook Pro have Intel processors.

 

 

Edited by R. Willis
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What version of 13 are you on?

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You're up-to-date. Might want to reach out to Tech Support via email on this one. Before you do, you could try some stuff here:

 

 

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