William Cross Posted October 5, 2023 Share Posted October 5, 2023 (edited) Using Live Click/Word Usage/Current Book with the HEBREW BIBLE (BIBLIA HEBRAICA) TAGGED (HMT-W4) Version 2.2 is not working correctly. I have verified this on my Mac and my associate's Mac. It does not find most words when limited to a range like: [RANGE Ex.], but strangely a few words do show up. This has not been particular to version 14.0.8. Any help? We are currently running Acc 14.0.8 on both MacBook Air M1 2020 macOS 14 and Mackbook Pro M2 2023 macOS 14 Screen Recording 2023-10-05 at 5.04.39 PM.mov Edited October 6, 2023 by William Cross Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted October 5, 2023 Share Posted October 5, 2023 (edited) @William Cross and @Nathan Parker, I thought I'll test this on windows, and I get an error or crash every time on Windows 10, Accordance 14.0.8. It crashes both when I include or exclude the lexicon lookup feature. 2023-10-06 09:20:34 Accordance has encountered an unhandled exception. The information in this file may help us fix this problem for a future version. You can report this error by posting this file on our forums at: https://forums.accordancebible.com/forum/81-bug-swatters-windows/ Or emailing it to support@accordancebible.com We hope to implement automatic error reporting soon. Accordance 14.0.8 (14.0.8.0) Windows 10 (10.0.19045) RAM: 1510MB free of 8101MB total Disc: 72GB free of 237GB total Exception Description: EAccessViolation: Access violation Exception Thread: 8096: RefreshTextDisplay Word Usage Exception Backtrace: $00449475 $00452355 $00C3A860 $00C39BE2 $00C39A3D $00C3C3F8 $00C3DD7A $00C38A78 $00433A0D $00405ACF $757FFCC9 $77477B1E $77477AEE Edited October 5, 2023 by Accordance Enthusiast 1 Link to comment Share on other sites More sharing options...
ReformedDoc Posted October 6, 2023 Share Posted October 6, 2023 (edited) Mine works and does not crash with Windows 11, but says no words found in the tools or text requested. However, they have been found because as soon as I click OK they appear in Lexicon Lookup but not Word Usage. Edited October 6, 2023 by ReformedDoc 1 Link to comment Share on other sites More sharing options...
Revfish86 Posted October 6, 2023 Share Posted October 6, 2023 (edited) I'm on Windows 11 and Accordance 14.0.7 and experience the same as ReformedDoc. I can get lexical information but not Word Usage in the current book. If I go into Preferences, Live Click, Word Usage, and check the "Entire Text" box. then I get word usage, but of course, that's not very helpful in many instances. Every once in a while clicking on a word will work as was noted above. I did contact support at the end of August, but they were swamped with support requests with schools starting up again. They did say this was on their list of things to do and would get back to me when they could. Hopefully a fix is in the works. After my post in the above paragraphs, I am adding an edit to say that I just updated to 14.0.8 and the problem still persists. Edited October 6, 2023 by Revfish86 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted October 6, 2023 Share Posted October 6, 2023 I'll check and make sure this is reported. 1 1 Link to comment Share on other sites More sharing options...
Revfish86 Posted October 30, 2023 Share Posted October 30, 2023 Just wondering if there was any news on this. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted October 31, 2023 Share Posted October 31, 2023 I have it on our list to look into, but no update on this at the moment. Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted October 31, 2023 Share Posted October 31, 2023 @Nathan Parker, now that my cache is cleared and the problematic user tool is removed, and now that it does not crash anymore, I can pinpoint that this is a very simple problem. the ONLY problem is the missing = at the start of the search. For any search which does not find a word, just add an = at the start and it works! (It's the same issue here as I mentioned earlier today elsewhere). just add the = Now this will be an easy fix! Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted October 31, 2023 Share Posted October 31, 2023 Thanks for the feedback on this! 1 Link to comment Share on other sites More sharing options...
Revfish86 Posted November 1, 2023 Share Posted November 1, 2023 Thank you Accordance Enthusiast! What a gift! Hopefully this will be addressed soon but the workaround makes me very happy! Thank you! 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted December 15, 2023 Share Posted December 15, 2023 This seems to have been corrected by using the = sign at the beginning of the word search. Is there a true bug report here? Link to comment Share on other sites More sharing options...
William Cross Posted December 16, 2023 Author Share Posted December 16, 2023 This does in fact seem to be a bug since the whole point of Live click is that it should work without having to create a search, but simply click a word. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted December 16, 2023 Share Posted December 16, 2023 Thanks! We'll look into it. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted January 4 Share Posted January 4 Has someone tested this in 14.09 beta? I wonder if it's still persisting there. If so, we'll get it reported. Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted January 4 Share Posted January 4 Yes, I have tested this in 09b5, and it is still the same: Note that it should really give the following results: Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted January 5 Share Posted January 5 Thanks! We'll get it filed. Link to comment Share on other sites More sharing options...
Revfish86 Posted February 12 Share Posted February 12 Just downloaded 14.09 and it appears to be working correctly now. Thank you for the fix! Link to comment Share on other sites More sharing options...
Accordance Enthusiast Posted February 12 Share Posted February 12 Sure enough - it works now! Thanks @Mike Garrity and team! Link to comment Share on other sites More sharing options...
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