Pressing command T (settings for User Tool) on any User Tool will return errors

[Chun Kit Chris Wong]

Hi there,

When pressing command T (Settings) on any User Tool in Accordance 14.x, an error message displays saying the tool is not available and the preview window is empty. This issue does not occur in Accordance 13.x.

 

 

 

 

 

My system:

macOS 13.5.2 (22G91)

Accordance 14.07

on Mac Studio M2

 

 

[Dr. Nathan Parker]

Can you send me that User Tool for me to test it?

[Chun Kit Chris Wong]

Sure, it works on Accordance 13.x, but the user tool does not function on 14.x. Honestly, the original Sample user tool does not work either. Which email address should I send it to?

[Chun Kit Chris Wong]

The tool i tested on is the native Accordance sample user tool, A Bird’s Eye View of the Bible Workbook, and clicking Command T returns the below error

[Dr. Nathan Parker]

Email it to nparker[at]accprdancebible[dot]com (replace bracketed text with punctuation).

[Chun Kit Chris Wong]

Thanks. As I said, the user tool I tested is from Accordance.

[Dr. Nathan Parker]

I tried it on Bird's Eye Workbook, and it is doing it for me as well. I'll show this one to my teams.

[Chun Kit Chris Wong]

just so you know it worked fine on 13.x. once i upgraded it to 14.x it stopped working

[Dr. Nathan Parker]

Good to know. Thanks! Probably a 14 issue.

[Chun Kit Chris Wong]

A developer from Accordance confirmed with me that this is indeed a bug.

[Dr. Nathan Parker]

Yep, we'll file the bug report.