A. Smith Posted September 1, 2023 Share Posted September 1, 2023 I replied to the sender sales@accordancebible.com, but I want to see if anyone is experiencing this or if it's somehow only me: I'm receiving two newsletters to the same email address. In the marketing apps I've used, I'm not even sure how that's possible. So I wonder if there was a problem this time or if something odd is happening with my email. Link to comment Share on other sites More sharing options...
Leopold Green Posted September 1, 2023 Share Posted September 1, 2023 No I get two as well about 30 seconds apart - I just assumed it was because of the re-setting access rights when the new site was launched a year ago... I also get a duplicate Grateful Dead newsletter too... Link to comment Share on other sites More sharing options...
ukfraser Posted September 1, 2023 Share Posted September 1, 2023 I noticed that for the last couple of months ive also received two emails. I wondered if i had inadvertantly created two requests but im guessing not. Link to comment Share on other sites More sharing options...
Sean Nelson Posted September 1, 2023 Share Posted September 1, 2023 I received two copies today as well, but I do have two emails registered with our email lists. Do any of you receive two copies of any other emails sent from Accordance. Link to comment Share on other sites More sharing options...
Steven S Posted September 1, 2023 Share Posted September 1, 2023 Ditto. Two newsletters to the same email for, as best as I can remember, at least the past 2-3 months. Link to comment Share on other sites More sharing options...
Gordon Lyons Posted September 1, 2023 Share Posted September 1, 2023 Yes, I too get two newsletters each time! Link to comment Share on other sites More sharing options...
Sean Nelson Posted September 1, 2023 Share Posted September 1, 2023 Do any of you also receive two copies of the weekly sale emails? If not, it's probably an issue with our newsletter automation that we need to find and fix. Link to comment Share on other sites More sharing options...
Steven S Posted September 1, 2023 Share Posted September 1, 2023 28 minutes ago, Sean Nelson said: Do any of you also receive two copies of the weekly sale emails? Nope. Two newsletters, but one sales email. Link to comment Share on other sites More sharing options...
Leopold Green Posted September 1, 2023 Share Posted September 1, 2023 ditto Link to comment Share on other sites More sharing options...
ukfraser Posted September 1, 2023 Share Posted September 1, 2023 Yep, ditto, one sales, two newsletters at least you are not paying postage! ;o) Link to comment Share on other sites More sharing options...
Lorinda H. M. Hoover Posted September 1, 2023 Share Posted September 1, 2023 Same here, two newsletter emails--beginning with the May newsletter--but only one of each of the sales emails, all sent to the same email address. Link to comment Share on other sites More sharing options...
Sean Nelson Posted September 1, 2023 Share Posted September 1, 2023 Thanks all. That's pointing to an issue with the automation. I'll look into it. 1 Link to comment Share on other sites More sharing options...
GYDOF1729 Posted September 1, 2023 Share Posted September 1, 2023 Sean, I also have received 2 in the past, I just chalked it up as I could add them together for a double discount like Kmart back in the day with (Blue Light Specials). I know I just dated myself!!! Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 1, 2023 Share Posted September 1, 2023 I also got two newsletters, but generally one sales newsletter (although I didn't get the sales newsletter this week). There's another company in the UK I buy from I get two newsletters to the same email address on. I haven't gotten it sorted out yet either. 🙂 Link to comment Share on other sites More sharing options...
Clint Cozier Posted September 1, 2023 Share Posted September 1, 2023 I never get the newsletter or the sales email. Once every so often one will magically appear in my inbox, but never two months in a row. It's not in spam.....strange. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 2, 2023 Share Posted September 2, 2023 Contact our CS teams and tell them who your email provider is so we can look into it. I've had issues with iCloud flat blocking some emails that I never get (they don't even make it to junk). Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 4, 2023 Share Posted September 4, 2023 I'm getting doubles from OliveTree as well, so this must be an issue deeper than just Accordance's newsletters. Link to comment Share on other sites More sharing options...
jlm Posted October 2, 2023 Share Posted October 2, 2023 Whatever the problem is, it still seems to exist. I got two copies of the October newsletter sent 10 minutes apart. I only got one copy of the email with the corrected link for the free book of the month. Link to comment Share on other sites More sharing options...
ukfraser Posted October 2, 2023 Share Posted October 2, 2023 (edited) I got two newsletters with a single corrected link and just received my single copy of the weekly email as well. Edited October 2, 2023 by ukfraser Link to comment Share on other sites More sharing options...
Steven S Posted October 2, 2023 Share Posted October 2, 2023 29 minutes ago, ukfraser said: I got two newsletters with a single corrected link and just received my single copy of the weekly email as well. Ditto. Link to comment Share on other sites More sharing options...
Sean Nelson Posted October 2, 2023 Share Posted October 2, 2023 I may have found the issue with our lists that is causing the double email. Hopefully this will be the last month of double emails. 4 Link to comment Share on other sites More sharing options...
ukfraser Posted October 13, 2023 Share Posted October 13, 2023 (edited) On 10/2/2023 at 4:04 PM, Sean Nelson said: I may have found the issue with our lists that is causing the double email. I just seem to be getting single notifications now. Edited October 13, 2023 by ukfraser Link to comment Share on other sites More sharing options...
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