Newsletter

[A. Smith]

I replied to the sender sales@accordancebible.com, but I want to see if anyone is experiencing this or if it's somehow only me: I'm receiving two newsletters to the same email address. In the marketing apps I've used, I'm not even sure how that's possible. So I wonder if there was a problem this time or if something odd is happening with my email. 

[Leopold Green]

No I get two as well about 30 seconds apart - I just assumed it was because of the re-setting access rights when the new site was launched a year ago... I also get a duplicate Grateful Dead newsletter too...

[ukfraser]

I noticed that for the last couple of months ive also received two emails. I wondered if i had inadvertantly created two requests  but im guessing not. 

[Sean Nelson]

I received two copies today as well, but I do have two emails registered with our email lists. Do any of you receive two copies of any other emails sent from Accordance.

[Steven S]

Ditto. Two newsletters to the same email for, as best as I can remember, at least the past 2-3 months.

[Gordon Lyons]

Yes, I too get two newsletters each time!

[Sean Nelson]

Do any of you also receive two copies of the weekly sale emails? If not, it's probably an issue with our newsletter automation that we need to find and fix.

[Steven S]

28 minutes ago, Sean Nelson said:

Do any of you also receive two copies of the weekly sale emails?

 

Nope. Two newsletters, but one sales email.

[Leopold Green]

ditto

[ukfraser]

Yep, ditto, one sales, two newsletters

 

at least you are not paying postage!

 

;o) 

[Lorinda H. M. Hoover]

Same here, two newsletter emails--beginning with the May newsletter--but only one of each of the sales emails, all sent to the same email address. 

[Sean Nelson]

Thanks all. That's pointing to an issue with the automation. I'll look into it.

[GYDOF1729]

Sean, 

I also have received 2 in the past, I just chalked it up as I could add them together for a double discount like Kmart back in the day with (Blue Light Specials).  I know I just dated myself!!!

[Dr. Nathan Parker]

I also got two newsletters, but generally one sales newsletter (although I didn't get the sales newsletter this week).

 

There's another company in the UK I buy from I get two newsletters to the same email address on. I haven't gotten it sorted out yet either. 🙂 

[Clint Cozier]

I never get the newsletter or the sales email.  Once every so often one will magically appear in my inbox, but never two months in a row. It's not in spam.....strange.

[Dr. Nathan Parker]

Contact our CS teams and tell them who your email provider is so we can look into it. I've had issues with iCloud flat blocking some emails that I never get (they don't even make it to junk).

[Dr. Nathan Parker]

I'm getting doubles from OliveTree as well, so this must be an issue deeper than just Accordance's newsletters.

[jlm]

Whatever the problem is, it still seems to exist. I got two copies of the October newsletter sent 10 minutes apart. I only got one copy of the email with the corrected link for the free book of the month.

[ukfraser]

I got two  newsletters with a single corrected link and just received my single copy of the weekly email as well. 

Edited October 2, 2023 by ukfraser

[Steven S]

29 minutes ago, ukfraser said:

I got two  newsletters with a single corrected link and just received my single copy of the weekly email as well.

 

Ditto.

[Sean Nelson]

I may have found the issue with our lists that is causing the double email. Hopefully this will be the last month of double emails.

[ukfraser]

On 10/2/2023 at 4:04 PM, Sean Nelson said:

I may have found the issue with our lists that is causing the double email.

I just seem to be getting single notifications now. 

Edited October 13, 2023 by ukfraser