SpiritandFire44 Posted August 21, 2023 Share Posted August 21, 2023 Is there any way to use the same links on both a Mac and a PC for opening PDF files? What I have done is opened in Dropbox with the documents I want to be linked to a user note. I set it up on the PC and made sure that the files were set to accessibility offline as well as online. It works fine on the PC but on the Mac, the link is not recognized since it begins with a "C:" drive. These files are unfortunately too big to be made into a user tool (which would be ideal). Any suggestions so I do not have to create a link for the Mac and the PC? If there is one, then how do I prevent the PC user not to override the Mac one? Thanks! Link to comment Share on other sites More sharing options...
Kristin Posted August 22, 2023 Share Posted August 22, 2023 Hi @SpiritandFire44, Hopefully someone who knows more will be able to respond, but in the meantime, I think your best option is to start the files on the Mac instead of the PC. It has been a super long time since I have used Windows, but it seems odd that it is adding that C for the drive. I wouldn't expect Mac to do this, so you would theoretically have a clean link if it was created on the Mac. I would probably test it by just creating one link on the Mac to share it and see if it works on the PC and go from there. Regarding the PC not overriding it, I am not entirely sure if I understand. If the PC would be accessing it from Dropbox, it would just download what it wanted, and probably add the C, but that would not change what is on the Mac. If you mean that the PC would edit the links on Dropbox, when you upload it from the Mac, just set the file on Dropbox to read only. It would let the PC user download the link, but would prevent modification to it on Dropbox. I hope this helps some. Kristin Link to comment Share on other sites More sharing options...
SpiritandFire44 Posted August 22, 2023 Author Share Posted August 22, 2023 Thanks for your help! It is not so much that the PC overwrites it, but that it cannot read it, because it says it is an invalid address, thus it cannot open it. This happens with both the Mac and the PC. They cannot read each other links, even though they accessing the same location in Dropbox. Now user tools are seen by both machines without a problem. But it is the links that are the problem. When I try linking on the Mac, the link wants to go through the Mac on the way to Dropbox and hence the Windows machine does not understand it. Link to comment Share on other sites More sharing options...
Kristin Posted August 22, 2023 Share Posted August 22, 2023 Hi @SpiritandFire44, Thanks for clarifying, and that is really strange. Hopefully @Tech Support has an idea how to resolve this, and I would assume that file sharing should not be exclusive to a specific OS. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 22, 2023 Share Posted August 22, 2023 I've been digging into this. I haven't found a clean way to do a cross-platform link yet, but I'm hoping someone else on here might know. Link to comment Share on other sites More sharing options...
SpiritandFire44 Posted August 22, 2023 Author Share Posted August 22, 2023 Another question. If I transfer the. note to iOS accordance, will the links work? Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 23, 2023 Share Posted August 23, 2023 3 hours ago, SpiritandFire44 said: Another question. If I transfer the. note to iOS accordance, will the links work? Not sure since iOS may handle things even differetly. This might be a bit more "painful", but if you can generate HTTP-based share links to your files in Dropbox, that would work across all platforms for sure. Link to comment Share on other sites More sharing options...
SpiritandFire44 Posted August 23, 2023 Author Share Posted August 23, 2023 Yes, I have thought of that. Is there a way to make dropbox or google drive links be http-based? Thanks for your help by the way! Link to comment Share on other sites More sharing options...
SpiritandFire44 Posted August 23, 2023 Author Share Posted August 23, 2023 Also, I assume there is a way in the sync process to prevent the user notes from syncing yes? If you turn the PDF into a User Tool there is no problem. But apparently there is a limit to the size of the PDF file you can import into a user tool. Link to comment Share on other sites More sharing options...
SpiritandFire44 Posted August 23, 2023 Author Share Posted August 23, 2023 Here is the answer to the problem of links in user notes. I have them in Dropbox and I asked Dropbox for a link to that file. It worked on the Mac and in the iOS version. I will see it it will work in the Windows User Note. The only limitation of course is that I have to have internet access and it may be a bit slow. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 23, 2023 Share Posted August 23, 2023 3 hours ago, SpiritandFire44 said: Here is the answer to the problem of links in user notes. I have them in Dropbox and I asked Dropbox for a link to that file. It worked on the Mac and in the iOS version. I will see it it will work in the Windows User Note. The only limitation of course is that I have to have internet access and it may be a bit slow. It should, and that is a limitation, but at least it should work cross-platform. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 23, 2023 Share Posted August 23, 2023 5 hours ago, SpiritandFire44 said: Also, I assume there is a way in the sync process to prevent the user notes from syncing yes? If you turn the PDF into a User Tool there is no problem. But apparently there is a limit to the size of the PDF file you can import into a user tool. I think so, but if you want to email support on this to clarify, it wouldn't hurt. Link to comment Share on other sites More sharing options...
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