Richard Conaway Posted June 24, 2023 Share Posted June 24, 2023 (edited) Hello, When I open Easy Install it comes up blank and does not populate. I can mouseover the parts and the titles show up but otherwise it doesn't budge. When I click the close button on the main program suddenly the download bar shows up saying downloading but nothing happens. I have to forcibly close the program. I have restarted the computer but it is the same. I have recently upgraded to ver. 14 if that matters. Thank you. Edited June 24, 2023 by Richard Conaway Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted June 25, 2023 Share Posted June 25, 2023 What version of 14? Link to comment Share on other sites More sharing options...
Richard Conaway Posted June 25, 2023 Author Share Posted June 25, 2023 (edited) It is 14.0.6 Oh, and if it matters, the main program still works fine while the Easy Install is hung up. Edited June 25, 2023 by Richard Conaway Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted June 25, 2023 Share Posted June 25, 2023 Strange! I thought 14.0.6 resolved some issues here. I'd reach out to Tech Support by email on this one. I'm monitoring their inbox, so I'll make sure you get an answer to this Monday. 1 Link to comment Share on other sites More sharing options...
Richard Conaway Posted June 25, 2023 Author Share Posted June 25, 2023 Thank you. Link to comment Share on other sites More sharing options...
Richard Conaway Posted July 2, 2023 Author Share Posted July 2, 2023 Hello, Any information on this yet? Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted July 2, 2023 Share Posted July 2, 2023 I haven't seen your email come into our Tech Support email box yet. Did you send it? Link to comment Share on other sites More sharing options...
Richard Conaway Posted July 2, 2023 Author Share Posted July 2, 2023 I must have misunderstood. I sent it in now though. Thank you. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted July 3, 2023 Share Posted July 3, 2023 Great. We're on it for you. Link to comment Share on other sites More sharing options...
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