Anthony Estes Posted May 24 Share Posted May 24 I routinely work with the app on my mobile devices, and sometimes I find it frustrating to tap the screen to bring up the toolbar. More often than not, I end up cueing instant details. So I went through the help articles and found “Pages fill screen.” Based on the description, what I expect is that the toolbars at the top and bottom will persistently be visible, which is something I would want outside of a ‘safe zone’ where I could tap the screen without activating instant details. However, when I have pages fill screen on, it still toggles the toolbar off and on, they do not remain persistently on the screen. Am I missing something or is this another bug? 1 Link to comment Share on other sites More sharing options...
Nathan Parker Posted May 24 Share Posted May 24 What version of the app and iOS and Apple hardware edition? Can you also elaborate a little more on what you’re trying to do? I’ll see if I can test it. Link to comment Share on other sites More sharing options...
Anthony Estes Posted May 24 Author Share Posted May 24 I’m on a iPad Pro 3rd generation. Accordance is 3.4.0, build no. 3.3.9.04. What I’m hoping for is the top and bottom toolbars to remain on the screen using the pages fill screen option turned off if I’m understanding how the toggle is working. That way when I scroll a text or tool, the toolbar is always visible. In other words, I want my experience to look like my screenshot all the time without me having to tap somehow here on the screen to show the toolbars, which in tagged texts always calls up instant details (depending on landscape or portrait mode, font size, etc…) Link to comment Share on other sites More sharing options...
Nathan Parker Posted May 24 Share Posted May 24 Thanks! I don’t think that’s a feature in the app yet. I’ll add it as a feature request. Link to comment Share on other sites More sharing options...
Anthony Estes Posted Thursday at 02:59 PM Author Share Posted Thursday at 02:59 PM 18 hours ago, Nathan Parker said: Thanks! I don’t think that’s a feature in the app yet. I’ll add it as a feature request. Maybe it's a feature that isn't working. Link to comment Share on other sites More sharing options...
Nathan Parker Posted Thursday at 10:04 PM Share Posted Thursday at 10:04 PM Thanks for those notes. Let me show this one to my teams. Link to comment Share on other sites More sharing options...
David Rodriguez Posted Thursday at 11:50 PM Share Posted Thursday at 11:50 PM i find it frustrating to use accordance on ipad because of this exact issue! hopefully we are getting an updated ipad version closer to desktop. 1 Link to comment Share on other sites More sharing options...
Robb B Posted Friday at 08:26 AM Share Posted Friday at 08:26 AM It's even worse on the iPhone app because the screen is so much smaller. 2 Link to comment Share on other sites More sharing options...
Anthony Estes Posted Friday at 02:02 PM Author Share Posted Friday at 02:02 PM I echo Robb’s and David’s sentiments. It’s been difficult to use the mobile apps for this reason so I decided to see if there was a workaround only to find that the feature wasn’t working properly. It’s all good. I’m just glad I’m not the only one experiencing it. Thanks for bringing this to the team, Nathan! 1 Link to comment Share on other sites More sharing options...
Nathan Parker Posted Friday at 06:57 PM Share Posted Friday at 06:57 PM I’m having our teams look into it. Either they or I will reply back here when we have an update. Link to comment Share on other sites More sharing options...
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