cim Posted March 2, 2023 Share Posted March 2, 2023 Easy Install does not display new book order. It has been 90 minutes of waiting. I'm using version 14.0.4 on Windows 11. Link to comment Share on other sites More sharing options...
Kristin Posted March 2, 2023 Share Posted March 2, 2023 Hi @cim, Did you get the confirmation email of the order going through? I think I would contact sales directly and have them confirm that the order was processed correctly. I hope this helps some, Kristin 1 Link to comment Share on other sites More sharing options...
cim Posted March 2, 2023 Author Share Posted March 2, 2023 (edited) Yes I got the order completed confirmation immediately. I'm thinking of installing v. 13. It's not a install hang up, just nothing shows up. This is weird. I checked the library and the title is already there. It was the monthly free book from the newsletter. Edited March 2, 2023 by cim Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted March 2, 2023 Share Posted March 2, 2023 You probably already had the book installed previously. In the event you do have future issues with this, customer service can check to ensure your module issues are pushed through to Easy Install. 1 Link to comment Share on other sites More sharing options...
Kristin Posted March 2, 2023 Share Posted March 2, 2023 Hi @cim, Which book was that? I had noticed there wasn't a free book listed on the newsletter I got. (I also noticed at the end of the newsletter it asked me if I wanted to sign up for the newsletter, which I found kind of confusing). Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted March 2, 2023 Share Posted March 2, 2023 The Complete Gathered Gold is our free book in the newsletter. Link to comment Share on other sites More sharing options...
cim Posted March 3, 2023 Author Share Posted March 3, 2023 (edited) Hi @Kristin The latest newsletter also offer 75% off any or all John G. Butler archives. It's not offered in the general public sale at the homepage. Edited March 3, 2023 by cim 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted March 3, 2023 Share Posted March 3, 2023 It’s a great deal as I love anything Butler. Link to comment Share on other sites More sharing options...
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