ekim37 Posted December 19, 2022 Share Posted December 19, 2022 Screen Recording 2022-12-19 at 3.48.03 PM.mov Accordance crashes every time I use the word study icon. I use MacOS Ventura 13.1. Please help me~ Link to comment Share on other sites More sharing options...
A. Smith Posted December 19, 2022 Share Posted December 19, 2022 I just did the exact same search: same text, same search, same os, and had no issue at all. Are you using 14.03? And are you running intel or apple silicon? Link to comment Share on other sites More sharing options...
ekim37 Posted December 21, 2022 Author Share Posted December 21, 2022 I'm running on 14.03 and using intel. 2019 MacBook Pro 16 inch model. Thank you! Link to comment Share on other sites More sharing options...
Lawrence Posted December 22, 2022 Share Posted December 22, 2022 Another Word Study bug: moving the Word Study tab to a different tab group leaves the Word Study pane blank (Accordance 14.0.3 on Windows 11). Before move: After move: Link to comment Share on other sites More sharing options...
ekim37 Posted March 24, 2023 Author Share Posted March 24, 2023 The problem that I posted above is still not fixed. Can you notify the developers about it. Thank you. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted March 24, 2023 Share Posted March 24, 2023 Are you on 14.0.4? Link to comment Share on other sites More sharing options...
ekim37 Posted March 24, 2023 Author Share Posted March 24, 2023 Yes 1 Link to comment Share on other sites More sharing options...
Mark Allison Posted March 24, 2023 Share Posted March 24, 2023 @ekim37 Does this happen with any other tagged text, like the KJVS? Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted March 24, 2023 Share Posted March 24, 2023 15 hours ago, ekim37 said: The problem that I posted above is still not fixed. Can you notify the developers about it. Thank you. Ekim37. are you still on 14.03... I have a MacBook Pro 14, and on v14.04 and the same search is working fine for me. Link to comment Share on other sites More sharing options...
Mark Allison Posted March 24, 2023 Share Posted March 24, 2023 I think Ekim37 might have a corrupted file somewhere. I'd try deleting and reinstalling the ESVS, then creating a new workspace. Link to comment Share on other sites More sharing options...
ekim37 Posted March 25, 2023 Author Share Posted March 25, 2023 I'm on 14.04 and it does that with ESV KJV NET and every other translations Link to comment Share on other sites More sharing options...
Lawrence Posted March 25, 2023 Share Posted March 25, 2023 @ekim37 I had some weird corruption of my ESV file that couldn't be sorted out via safe-startup or even a complete uninstall/reinstall. It was eventually resolved by Accordance staff emailing me a suitable file. Accordance support is pretty good with sorting these kinds of things out through email or phone. Here's their contact page: <https://www.accordancebible.com/contact-us/>. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted March 25, 2023 Share Posted March 25, 2023 @ekim37 For this issue, follow @Lawrence’s advice and reach out to Tech Support. There seems to be a corrupted file somewhere on your Accordance installation. They can assist with that. Additionally, if they do encounter a reproducible bug, they’ll file the bug report with our programmers. Keep us posted how things go! Link to comment Share on other sites More sharing options...
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