Gary Pauley Posted December 4, 2022 Share Posted December 4, 2022 When I "Check for content updates" both the Greek and Hebrew Syntax modules show an available update, but after I download and install them they still show as needing to be upgraded. Link to comment Share on other sites More sharing options...
Kristin Posted December 4, 2022 Share Posted December 4, 2022 Hi @Gary Pauley, If you open the Syntax and click the "about" does it show that you are on version 4.1 and 3.1 respectively? This will at least clarify if they downloaded ok and are not clearing from the "check for updates" app, or if they are just not downloading correctly. Kristin Link to comment Share on other sites More sharing options...
Gary Pauley Posted December 5, 2022 Author Share Posted December 5, 2022 Thanks @Kristin--my Greek syntax module is 3.4; my Hebrew module is 3.0. It appears they have not updated. Link to comment Share on other sites More sharing options...
Kristin Posted December 5, 2022 Share Posted December 5, 2022 Hi @Gary Pauley, It is almost acting as though the update is not compatible with v.14, which seems unlikely. I think at this point I would probably email support. I am sorry I can't think of anything else. Kristin Link to comment Share on other sites More sharing options...
Gary Pauley Posted December 5, 2022 Author Share Posted December 5, 2022 ok thanks Kristin. I cannot quite figure out how to email support... Link to comment Share on other sites More sharing options...
Solly Posted December 5, 2022 Share Posted December 5, 2022 Tech Support email is: techsupport@accordancebible.com —Joseph Link to comment Share on other sites More sharing options...
Gary Pauley Posted December 19, 2022 Author Share Posted December 19, 2022 After installing 14.0.3 I was able to update my Hebrew syntax module. But I still cannot update the Greek module. So strange. Same process...I go through the update process, it says it has been updated, then still shows up in the update window and I still have only version 3.4 Link to comment Share on other sites More sharing options...
Gary Raynor Posted December 19, 2022 Share Posted December 19, 2022 still not working for me GNT-28-T current 3.4 available 4.1 also 3.4 in library information HMT-W4 current 3.0 available 3.1 also 3.0 in library information says download ok says installed but not installed Link to comment Share on other sites More sharing options...
Gary Pauley Posted December 19, 2022 Author Share Posted December 19, 2022 Yes. Same here Link to comment Share on other sites More sharing options...
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