Version 14 not syncing

[csonni]

Trying to get all my modules from my Mac to my new iPhone without success.  

Sync with Mobile Device only crashes and Easy Install shows not modules other than updates.

Is there known issues with syncing?  

[John Fidel]

Yes this has been reported and based upon what we have been told, it is the iOS app that needs to be updated for syncing to work with Acc 14. If this is an important feature, then you may want to consider installing ACC 13. There is a post that has a video of the process.

 

 

[Michael J. Bolesta]

1 hour ago, John Fidel said:

Yes this has been reported and based upon what we have been told, it is the iOS app that needs to be updated for syncing to work with Acc 14. If this is an important feature, then you may want to consider installing ACC 13. There is a post that has a video of the process.

 

 

 

I have had issues synching between Accordance 13 (Mac) and my iPhone with Accordance 3.3.1 for iOS. I am waiting for a stable 14.x and updated iOS app.

[csonni]

1 hour ago, Michael J. Bolesta said:

 

I have had issues synching between Accordance 13 (Mac) and my iPhone with Accordance 3.3.1 for iOS. I am waiting for a stable 14.x and updated iOS app.

Yes, I don't care to go back to version 13. I'll wait for the iOS update.

[csonni]

Any update on the new version of Accordance not syncing over?  Continual crashing still....even on just trying to sync over one module. I'm itching to get all my modules over to my new iPhone.

Edited January 13, 2023 by csonni

[csonni]

Maybe my cash log will help?

Accordance Crash Log
2023-01-13, 10:04:49 AM

Accordance 14.0.3 (14.0.3)
CPU: x86_64
MacOS 12.6.2 "Monterey"

Message: Access violation
Address:   $000000000D478061

Backtrace:
0   ???                                 0x000000000d478061 0x0 + 222789729
1   acord                               0x000000010069efc3 acord + 978883
2   CoreFoundation                      0x00007ff816fc1a77 _cfstream_solo_signalEventSync + 266
3   CoreFoundation                      0x00007ff816fc192f _CFStreamSignalEvent + 449
4   CFNetwork                           0x00007ff81ba03662 _CFURLResponseGetSSLCertificateContext + 12487
5   CFNetwork                           0x00007ff81ba070b7 CFHostGetAddressing + 6937
6   CoreFoundation                      0x00007ff816fc1581 __CFSocketPerformV0 + 946
7   CoreFoundation                      0x00007ff816f9817b __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
8   CoreFoundation                      0x00007ff816f980e3 __CFRunLoopDoSource0 + 180
9   CoreFoundation                      0x00007ff816f97e5d __CFRunLoopDoSources0 + 242
10  CoreFoundation                      0x00007ff816f96878 __CFRunLoopRun + 892
11  CoreFoundation                      0x00007ff816f95e3c CFRunLoopRunSpecific + 562
12  HIToolbox                           0x00007ff81fc455e6 RunCurrentEventLoopInMode + 292
13  HIToolbox                           0x00007ff81fc4534a ReceiveNextEventCommon + 594
14  HIToolbox                           0x00007ff81fc450e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
15  AppKit                              0x00007ff8199cffad _DPSNextEvent + 927
16  AppKit                              0x00007ff8199ce66a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394

Binaries:
0x00000000005b0000 /Applications/Accordance.app/Contents/MacOS/acord
0x0000000101943000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive
0x0000000101af2000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x00000001025c1000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
 

[A. Smith]

You're not using a vpn are you? That's caused problems for me before. 

[Dr. Nathan Parker]

I’m having syncing issues between Mac and iOS in general. I have added your crash log to the list of issues needing resolution in 14. Are you able to pull anything down from Easy Install in iOS yet?

[KevinPurcell]

Accordance desperately needs a better syncing strategy in general. It is still one of the major reasons I use Accordance part time along with poor mobile apps. I can't easily sync my notes, preferred Bible and other book choices, settings, user created documents, like I can with the other guys. HUGE glaring weakness.

[Dr. Nathan Parker]

I’m supposed to be getting an update about where we are on enhanced syncing coming up. I’ve been told it’s getting closer (although no specific date yet). Improved syncing between desktop and mobile is the biggest feature I myself need as well.

[csonni]

On 1/13/2023 at 10:23 AM, A. Smith said:

You're not using a vpn are you? That's caused problems for me before. 

No VPN.

[csonni]

On 1/13/2023 at 5:33 PM, Nathan Parker said:

I’m having syncing issues between Mac and iOS in general. I have added your crash log to the list of issues needing resolution in 14. Are you able to pull anything down from Easy Install in iOS yet?

It gets stuck on "loading purchases."

[Dr. Nathan Parker]

What happens if you log out and log back into your Accordance account, or reinstall the Accordance Mobile app?

[A. Smith]

I don't know if this is helpful for you, and these things are, frankly, outside of my knowledge, but I have had A LOT of trouble with Sync with Mobile since my move overseas. Basically, simply would not work. Crashed every single time, but at different points in the process. Just terrible. 

 

Not long ago I replaced my router with one from the states (my previous router, bought new here about 2 years ago, was already around 8 years old from the store; it's the way things work here). This new router, a 2021 model, instantly resolved my sync with mobile problems--and a whole host of other problems I was experiencing. 

[Dr. Nathan Parker]

I just replaced my router from a Cisco RV345 to a Ubiquiti Dream Machine Pro with a Ubiquiti Long-Range WAP. I may give syncing a try again and see if it’s more reliable. My Cisco router was a little flakey. My Internet performance has already improved with the Ubiquiti router.