Jonna Schmidt Posted April 17, 2022 Share Posted April 17, 2022 active internet connection not found.tiffI keep getting the following error: "active internet connection NOT found". Using Accordance 13.sdfsdf1.tiff Link to comment Share on other sites More sharing options...
Fabian Posted April 17, 2022 Share Posted April 17, 2022 Do you use AdGuard and have lastly update it? And in the meantime you have restarted the Mac? Link to comment Share on other sites More sharing options...
Jonna Schmidt Posted April 17, 2022 Author Share Posted April 17, 2022 I have restarted the Mac. I do not use AdGuard Link to comment Share on other sites More sharing options...
Jonna Schmidt Posted April 17, 2022 Author Share Posted April 17, 2022 I have a newer MacBook Pro at home, and it downloads my modules just fine. The Mac in question is OX 11.6 (El Capitain) Link to comment Share on other sites More sharing options...
Jonna Schmidt Posted April 17, 2022 Author Share Posted April 17, 2022 I meant: it is OS 10.11.6 Link to comment Share on other sites More sharing options...
Donald Cobb Posted April 18, 2022 Share Posted April 18, 2022 There's a problem with El Capitan concerning, I believe, the certificates (if that's what they're called). I've run into the same difficulty. You can contact customer support and they should be able to help you out. Link to comment Share on other sites More sharing options...
Tech Support Posted April 18, 2022 Share Posted April 18, 2022 Jonna, Check the Accordancebible.com certificate in the Key Chain. Right-click on it and click on Get Info. Then under Trust, make sure all options are set to Always trust. Link to comment Share on other sites More sharing options...
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