Bret Hicks Posted January 25, 2022 Share Posted January 25, 2022 This does not seem to happen all the time, but it does several times a week. Accordance recently started crashing several times a week. It appears to happen when I am in a Google doc/sheet/form. It seems that I can have them open with no problem, as long as I am not "in" that tab. If I have a Google sheet open, but leave Safari in a different tab, it does not seem to cause an issue. But if I start working in the Google doc/sheet/form and work in it for a while or leave it as the "active" tab in Safari, Accordance will often crash. This has happened with a variety of workspaces open so I do not think it is a workspace problem. Here is my data: iMac (Retina 5K, 27-inch, Late 2015) MacOS Mojave 10.14.6 Accordance 13.3.2 Thanks for any help. In Christ, Bret Hicks Link to comment Share on other sites More sharing options...
dandennison Posted January 26, 2022 Share Posted January 26, 2022 I think you're going to need to supply the crash log files. Open up your Console app on MacOS and see if you can find reports under Crash, Spin, Log, or Diagnostic that pertain to Accordance or accord. This is going to be really hard to trace otherwise. Link to comment Share on other sites More sharing options...
Bret Hicks Posted January 26, 2022 Author Share Posted January 26, 2022 I think this is the most recent one. Is this correct? In Christ, Bret Date/Time: 2021-12-27 10:04:40 -0500 End time: 2021-12-27 10:08:50 -0500 OS Version: Mac OS X 10.14.6 (Build 18G9323) Architecture: x86_64h Report Version: 28 Incident Identifier: 728603C2-BE39-43E7-B192-A884C4C3EA93 Data Source: Microstackshots Shared Cache: 0x100c7000 4D5A952D-68F2-3F2C-A5E0-9EC1CA6053CB Command: acord Path: /Applications/Accordance.app/Contents/MacOS/acord Identifier: com.OakTree.Accordance Version: 13.3.2 (13.3.2) PID: 38290 Event: wakeups Action taken: none Wakeups: 45001 wakeups over the last 295 seconds (153 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds Wakeups limit: 45000 Limit duration: 300s Wakeups caused: 45001 Duration: 249.38s Steps: 17 Hardware model: iMac17,1 Active cpus: 4 Fan speed: 1195 rpm Heaviest stack for the target process: 17 ??? (acord + 456366) [0x104cda6ae] 17 -[NSApplication run] + 699 (AppKit + 81044) [0x7fff39067c94] 17 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361 (AppKit + 105335) [0x7fff3906db77] 17 _DPSNextEvent + 1135 (AppKit + 110217) [0x7fff3906ee89] 17 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 44150) [0x7fff3acd6c76] 11 ReceiveNextEventCommon + 603 (HIToolbox + 44773) [0x7fff3acd6ee5] 11 RunCurrentEventLoopInMode + 292 (HIToolbox + 45483) [0x7fff3acd71ab] 11 CFRunLoopRunSpecific + 455 (CoreFoundation + 240350) [0x7fff3ba78ade] 6 __CFRunLoopRun + 1612 (CoreFoundation + 242556) [0x7fff3ba7937c] 4 __CFRunLoopServiceMachPort + 328 (CoreFoundation + 245262) [0x7fff3ba79e0e] 4 mach_msg_trap + 10 (libsystem_kernel.dylib + 4634) [0x7fff67c9d21a] Powerstats for: acord [38290] UUID: 0485450E-9818-3509-B046-4FC7508A5230 Path: /Applications/Accordance.app/Contents/MacOS/acord Architecture: x86_64 Parent: UNKNOWN [1] UID: 501 Footprint: 348.40 MB -> 888.77 MB (+540.37 MB) (max 1728.68 MB ) Pageins: 501 pages Start time: 2021-12-27 10:04:40 -0500 End time: 2021-12-27 10:08:50 -0500 Num samples: 17 (100%) CPU Time: 10.543s Primary state: 11 samples Non-Frontmost App, Non-Suppressed, User mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive, Override Thread QoS Unspecified User Activity: 0 samples Idle, 17 samples Active Power Source: 0 samples on Battery, 17 samples on AC 17 ??? (acord + 456366) [0x104cda6ae] 17 -[NSApplication run] + 699 (AppKit + 81044) [0x7fff39067c94] 17 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361 (AppKit + 105335) [0x7fff3906db77] 17 _DPSNextEvent + 1135 (AppKit + 110217) [0x7fff3906ee89] 17 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 44150) [0x7fff3acd6c76] 11 ReceiveNextEventCommon + 603 (HIToolbox + 44773) [0x7fff3acd6ee5] 11 RunCurrentEventLoopInMode + 292 (HIToolbox + 45483) [0x7fff3acd71ab] 11 CFRunLoopRunSpecific + 455 (CoreFoundation + 240350) [0x7fff3ba78ade] 6 __CFRunLoopRun + 1612 (CoreFoundation + 242556) [0x7fff3ba7937c] 4 __CFRunLoopServiceMachPort + 328 (CoreFoundation + 245262) [0x7fff3ba79e0e] 4 mach_msg_trap + 10 (libsystem_kernel.dylib + 4634) [0x7fff67c9d21a] 3 <Kernel mode> 1 <Frontmost App, Kernel mode> 1 voucher_mach_msg_revert + 1 (libdispatch.dylib + 137589) [0x7fff67b39975] 1 __CFRunLoopServiceMachPort + 353 (CoreFoundation + 245287) [0x7fff3ba79e27] 1 kdebug_trace + 33 (libsystem_kernel.dylib + 7362) [0x7fff67c9dcc2] 1 kdebug_is_enabled + 19 (libsystem_kernel.dylib + 7435) [0x7fff67c9dd0b] 2 __CFRunLoopRun + 1136 (CoreFoundation + 242080) [0x7fff3ba791a0] 2 __CFRunLoopDoObservers + 451 (CoreFoundation + 625513) [0x7fff3bad6b69] 2 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation + 625716) [0x7fff3bad6c34] 2 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 274 (AppKit + 1163097) [0x7fff3916ff59] 2 CA::Transaction::commit() + 596 (QuartzCore + 7278) [0x7fff4650bc6e] 2 CA::Context::commit_transaction(CA::Transaction*) + 342 (QuartzCore + 9614) [0x7fff4650c58e] 2 CA::Layer::display_if_needed(CA::Transaction*) + 627 (QuartzCore + 82761) [0x7fff4651e349] 2 -[_NSViewBackingLayer display] + 811 (AppKit + 1200987) [0x7fff3917935b] 2 _NSBackingLayerDisplay + 528 (AppKit + 1314394) [0x7fff39194e5a] 2 -[CALayer _display] + 1830 (QuartzCore + 85528) [0x7fff4651ee18] 2 invocation function for block in CA::Layer::display_() + 53 (QuartzCore + 489509) [0x7fff46581825] 2 CABackingStoreUpdate_ + 577 (QuartzCore + 89138) [0x7fff4651fc32] 2 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 1720 (AppKit + 1317032) [0x7fff391958a8] 2 __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 192 (AppKit + 1317707) [0x7fff39195b4b] 2 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:shouldChangeFontReferenceColor:stopAtLayerBackedViews:] + 1627 (AppKit + 1319352) [0x7fff391961b8] 2 _NSViewDrawRect + 66 (AppKit + 1325354) [0x7fff3919792a] 1 ??? (acord + 1945334) [0x104e45ef6] 1 ??? (acord + 1947840) [0x104e468c0] 1 ??? (acord + 1952195) [0x104e479c3] 1 ??? (acord + 127236) [0x104c8a104] 1 ??? (acord + 123825) [0x104c893b1] 1 ??? (acord + 125958) [0x104c89c06] 1 -[NSString(NSStringDrawing) drawAtPoint:withAttributes:] + 145 (UIFoundation + 712445) [0x7fff62933efd] 1 _NSStringDrawingCore + 188 (UIFoundation + 212260) [0x7fff628b9d24] 1 __NSStringDrawingEngine + 7071 (UIFoundation + 96009) [0x7fff6289d709] 1 -[NSCoreTypesetter _stringDrawingCoreTextEngineWithOriginalString:rect:padding:context:forceClipping:styledTextOptions:attributes:stringDrawingOptions:drawingContext:wantsTextLineFragments:validatedAttributedString:firstNonRenderedCharacterIndex:foundSoftHyphenAtEOL:enginePathUsed:] + 1572 (UIFoundation + 105341) [0x7fff6289fb7d] 1 -[NSCoreTypesetter _NSFastDrawString:length:attributes:paragraphStyle:typesetterBehavior:lineBreakMode:rect:padding:cgContext:baselineRendering:usesFontLeading:usesScreenFont:scrollable:syncAlignment:mirrored:boundingRectPointer:baselineOffsetPointer:wantsTextLineFragments:applicationFrameworkContext:] + 5465 (UIFoundation + 127498) [0x7fff628a520a] 1 CGGStateSetFontSmoothingStyle + 33 (CoreGraphics + 332469) [0x7fff3bed72b5] 1 ??? (acord + 106777) [0x104c85119] 1 CGContextFillRect + 105 (CoreGraphics + 87627) [0x7fff3be9b64b] 1 CGContextFillRects + 96 (CoreGraphics + 87730) [0x7fff3be9b6b2] 1 ripc_DrawRects + 354 (CoreGraphics + 88227) [0x7fff3be9b8a3] 1 ripc_Render + 322 (CoreGraphics + 100491) [0x7fff3be9e88b] 1 RIPLayerBltShape + 1309 (CoreGraphics + 108422) [0x7fff3bea0786] 1 RGBAf16_mark_inner(BltDepth* const*, BltOp const*) + 14246 (CoreGraphics + 294773) [0x7fff3becdf75] 1 CGSFillDRAM64 + 4678 (CoreGraphics + 319782) [0x7fff3bed4126] 1 <Kernel mode> 1 __CFRunLoopRun + 2130 (CoreFoundation + 243074) [0x7fff3ba79582] 1 __CFRunLoopDoTimers + 141 (CoreFoundation + 369581) [0x7fff3ba983ad] 1 +[__NSArrayM __new:::] + 36 (CoreFoundation + 86130) [0x7fff3ba53072] 1 __CFAllocateObject2 + 15 (CoreFoundation + 17840) [0x7fff3ba425b0] 1 class_createInstance + 83 (libobjc.A.dylib + 25836) [0x7fff6638a4ec] 1 calloc + 30 (libsystem_malloc.dylib + 17348) [0x7fff67d153c4] 1 malloc_zone_calloc + 99 (libsystem_malloc.dylib + 17476) [0x7fff67d15444] 1 nanov2_calloc + 81 (libsystem_malloc.dylib + 63453) [0x7fff67d207dd] 1 nanov2_allocate + 130 (libsystem_malloc.dylib + 59753) [0x7fff67d1f969] 1 nanov2_allocate_from_block + 28 (libsystem_malloc.dylib + 61608) [0x7fff67d200a8] 1 __CFRunLoopRun + 1837 (CoreFoundation + 242781) [0x7fff3ba7945d] 1 _kernelrpc_mach_port_extract_member_trap + 10 (libsystem_kernel.dylib + 4550) [0x7fff67c9d1c6] 1 __CFRunLoopRun + 1306 (CoreFoundation + 242250) [0x7fff3ba7924a] 1 __CFRunLoopServiceMachPort + 328 (CoreFoundation + 245262) [0x7fff3ba79e0e] 1 mach_msg_trap + 10 (libsystem_kernel.dylib + 4634) [0x7fff67c9d21a] 6 ReceiveNextEventCommon + 355 (HIToolbox + 44525) [0x7fff3acd6ded] 6 RunCurrentEventLoopInMode + 292 (HIToolbox + 45483) [0x7fff3acd71ab] 6 CFRunLoopRunSpecific + 455 (CoreFoundation + 240350) [0x7fff3ba78ade] 6 __CFRunLoopRun + 1136 (CoreFoundation + 242080) [0x7fff3ba791a0] 6 __CFRunLoopDoObservers + 451 (CoreFoundation + 625513) [0x7fff3bad6b69] 6 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation + 625716) [0x7fff3bad6c34] 6 ??? (acord + 7538766) [0x10539b84e] 3 ??? (acord + 1902333) [0x104e3b6fd] 1 ??? (acord + 1898676) [0x104e3a8b4] 1 ??? (acord + 121778) [0x104c88bb2] 1 -[NSString(NSStringDrawing) sizeWithAttributes:] + 66 (UIFoundation + 274554) [0x7fff628c907a] 1 -[NSString(NSExtendedStringDrawing) boundingRectWithSize:options:attributes:context:] + 157 (UIFoundation + 274747) [0x7fff628c913b] 1 __NSStringDrawingEngine + 7071 (UIFoundation + 96009) [0x7fff6289d709] 1 -[NSCoreTypesetter _stringDrawingCoreTextEngineWithOriginalString:rect:padding:context:forceClipping:styledTextOptions:attributes:stringDrawingOptions:drawingContext:wantsTextLineFragments:validatedAttributedString:firstNonRenderedCharacterIndex:foundSoftHyphenAtEOL:enginePathUsed:] + 1572 (UIFoundation + 105341) [0x7fff6289fb7d] 1 -[NSCoreTypesetter _NSFastDrawString:length:attributes:paragraphStyle:typesetterBehavior:lineBreakMode:rect:padding:cgContext:baselineRendering:usesFontLeading:usesScreenFont:scrollable:syncAlignment:mirrored:boundingRectPointer:baselineOffsetPointer:wantsTextLineFragments:applicationFrameworkContext:] + 1104 (UIFoundation + 123137) [0x7fff628a4101] 1 CTFontGetLatin1GlyphsAndAdvanceWidths + 112 (CoreText + 96016) [0x7fff3d685710] 1 TFont::InitASCIIDataCache() const + 34 (CoreText + 96120) [0x7fff3d685778] 1 TASCIIDataCache::TASCIIDataCache(TFont const*) + 33 (CoreText + 96207) [0x7fff3d6857cf] 1 <Kernel mode> 1 ??? (acord + 118785) [0x104c88001] 1 CTFontCreateWithGraphicsFont + 97 (CoreText + 459978) [0x7fff3d6de4ca] 1 TFont::TFont(CGFont*, double, CGAffineTransform const*, __CTFontDescriptor const*) + 56 (CoreText + 460064) [0x7fff3d6de520] 1 TFont::InitDescriptor(CGFont*, __CTFontDescriptor const*) + 218 (CoreText + 460700) [0x7fff3d6de79c] 1 TDescriptorSource::CopyDescriptor(CGFont*, __CFDictionary const*) const + 351 (CoreText + 461181) [0x7fff3d6de97d] 1 TDescriptorSource::CopyDescriptor(__CFURL const*, bool, __CFString const*) const + 26 (CoreText + 24704) [0x7fff3d674080] 1 TDescriptorSource::CopyDescriptorUncached(__CFURL const*, bool, __CFString const*) const + 49 (CoreText + 24817) [0x7fff3d6740f1] 1 TPurgeableCache::RetainedValueForKey(void const*) + 54 (CoreText + 25550) [0x7fff3d6743ce] 1 -[NSCache objectForKey:] + 61 (CoreFoundation + 537516) [0x7fff3bac13ac] 1 cache_get_and_retain + 284 (libcache.dylib + 5157) [0x7fff679eb425] 1 ??? (acord + 3644401) [0x104fe4bf1] 1 ??? (acord + 3646383) [0x104fe53af] 1 ??? (acord + 9281756) [0x1055450dc] 1 ??? (acord + 1902041) [0x104e3b5d9] 1 ??? (acord + 383542) [0x104cc8a36] 1 +[NSImageRep imageRepWithContentsOfURL:] + 78 (AppKit + 6954969) [0x7fff396f5fd9] 1 +[NSImageRep imageRepWithContentsOfFile:] + 293 (AppKit + 6953610) [0x7fff396f5a8a] 1 +[NSBitmapImageRep _imageRepWithData:hfsFileType:extension:] + 86 (AppKit + 3456918) [0x7fff3939ff96] 1 +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandImageContentNow:includeAllReps:] + 433 (AppKit + 1883812) [0x7fff3921fea4] 1 ImageSourceOptionsForCGImageSource_index_ + 53 (AppKit + 1884449) [0x7fff39220121] 1 CGImageSourceCopyPropertiesAtIndex + 237 (ImageIO + 25257) [0x7fff3e4792a9] 1 IIOImageSource::copyPropertiesAtIndex(unsigned long, IIODictionary*) + 11 (ImageIO + 25443) [0x7fff3e479363] 1 IIOImageSource::getPropertiesAtIndexInternal(unsigned long, IIODictionary*) + 49 (ImageIO + 25573) [0x7fff3e4793e5] 1 IIOImageSource::makeImagePlus(unsigned long, IIODictionary*) + 474 (ImageIO + 27038) [0x7fff3e47999e] 1 IIO_Reader::initImageAtOffset(CGImagePlugin*, unsigned long, unsigned long, unsigned long) + 44 (ImageIO + 191222) [0x7fff3e4a1af6] 1 IIOReadPlugin::callInitialize() + 84 (ImageIO + 34078) [0x7fff3e47b51e] 1 PNGReadPlugin::initialize(IIODictionary*) + 4580 (ImageIO + 224304) [0x7fff3e4a9c30] 1 CreateMetadataFromXMPBufferInternal(char const*, unsigned long, char const*, unsigned long, unsigned int) + 253 (ImageIO + 241166) [0x7fff3e4ade0e] 1 TXMPMeta<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >::Initialize() + 29 (ImageIO + 244583) [0x7fff3e4aeb67] 1 WXMPMeta_Initialize_1 + 22 (ImageIO + 244671) [0x7fff3e4aebbf] 1 XMPMeta::Initialize() + 965 (ImageIO + 245765) [0x7fff3e4af005] 1 XMP_NamespaceTable::Define(char const*, char const*, char const**, unsigned int*) + 925 (ImageIO + 249123) [0x7fff3e4afd23] 1 std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >::compare(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) const + 0 (ImageIO + 1087232) [0x7fff3e57c700] Binary Images: 0x104c6b000 - 0x105866fff com.OakTree.Accordance 13.3.2 (13.3.2) <0485450E-9818-3509-B046-4FC7508A5230> /Applications/Accordance.app/Contents/MacOS/acord 0x7fff39054000 - 0x7fff39e09fff com.apple.AppKit 6.9 (1671.60.112) <4AFB032C-2786-3AD7-8EDA-576956992A9C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7fff3accc000 - 0x7fff3afc3fff com.apple.HIToolbox 2.1.1 (918.7) <88D7F19C-8C9D-384B-BAB5-8205CA282F2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7fff3ba3e000 - 0x7fff3be84fff com.apple.CoreFoundation 6.9 (1575.405) <04F56DFB-C410-31B8-8AE9-7D2024DB6E22> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7fff3be86000 - 0x7fff3c516fff com.apple.CoreGraphics 2.0 (1265.13) <C4238967-56E7-3AE5-A3F4-1A878EB5FFD8> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x7fff3d66e000 - 0x7fff3d7d2fff com.apple.CoreText 352.0 (584.26.3.11) <EDA32C6C-EA1E-34A4-9B38-2728A309A60F> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText 0x7fff3e473000 - 0x7fff3e600fff com.apple.ImageIO.framework 3.3.0 (1850.2.14) <3D008370-138C-336C-A985-037D7CBD2253> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO 0x7fff4650a000 - 0x7fff46761fff com.apple.QuartzCore 1.11 (701.15) <67380D92-F388-32BA-96C4-1E7461D878AB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x7fff62886000 - 0x7fff62a3efff com.apple.UIFoundation 1.0 (551.5) <A0FDC3A4-45C6-3C87-B77F-7DC394374C08> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation 0x7fff66384000 - 0x7fff66b09fff libobjc.A.dylib (756.2) <7C312627-43CB-3234-9324-4DEA92D59F50> /usr/lib/libobjc.A.dylib 0x7fff679ea000 - 0x7fff679eefff libcache.dylib (81) <1987D1E1-DB11-3291-B12A-EBD55848E02D> /usr/lib/system/libcache.dylib 0x7fff67b18000 - 0x7fff67b51fff libdispatch.dylib (1008.270.1) <97273678-E94C-3C8C-89F6-2E2020F4B43B> /usr/lib/system/libdispatch.dylib 0x7fff67c9c000 - 0x7fff67cc4fff libsystem_kernel.dylib (4903.278.70) <35EE704F-F9B6-3531-B312-E45CFA2A8743> /usr/lib/system/libsystem_kernel.dylib 0x7fff67d11000 - 0x7fff67d3bfff libsystem_malloc.dylib (166.270.1) <011F3AD0-8E6A-3A89-AE64-6E5F6840F30A> /usr/lib/system/libsystem_malloc.dylib Link to comment Share on other sites More sharing options...
dandennison Posted January 31, 2022 Share Posted January 31, 2022 I suspect the JS code in that site might be exceeding Accordance's wakeup limit, especially alongside any other wakeups it needs to do. @Silas Marrs Event: wakeups Action taken: none Wakeups: 45001 wakeups over the last 295 seconds (153 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds Wakeups limit: 45000 Limit duration: 300s Wakeups caused: 45001 Link to comment Share on other sites More sharing options...
Bret Hicks Posted February 1, 2022 Author Share Posted February 1, 2022 So what should I do so that this does not happen? Is there some setting I can change? Or something I am doing that I need to change? In Christ, Bret Link to comment Share on other sites More sharing options...
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