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13.3.2 repeating error


mgvh

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Win10

Acc 13.3.2

The attached popup window is frequently (a couple times / hour) appearing. I click OK and move on. I have closed/restarted Accordance numerous times and the error keeps popping up.

AccError.png.ab889d729dcafdf6d7aff64acc98d2b4.png

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Any update on this? It keeps happening, and eventually it crashes the program.

When it crashes, and I go to restart, I get the restore last saved autosaved option. If I say yes, nothing happens.

I have to restart Accordance and choose no to get it going.

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Hi,

 

We haven't heard of this from another source at this point. It may be specific to this installation.

 

I would go to C:\Users\[username]\AppData\Local\Accordance\Caches\AutoSaved Sessions and find the matching file from the error message and then delete it.

 

See if that helps.

 

Thanks.

 

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There were 50 autosaved sessions in the folder. I deleted them all.

Restarted Accordance following latest crash.

Chose not to restore last autosaved session.

After 5 minutes I got the error message as before.

Checked the folder, and there was a new autosaved session file there.

Clicked ok to remove error popup.

5 minutes later error message popped up again, and another autosaved session file created.

5 minutes later, same deal...

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After the 5th time, Accordance crashes.

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Is this happening in just one workspace or is it happening in multiple workspaces?

 

If it is just one workspace, it could be corrupt. Sometimes it is just one tab inside a workspace that is bad. If it is just one workspace you can try taking a screen shot of it and then rebuilding it in a new workspace using the screen shot(s) as a guide.

 

If it is happening in multiple workspaces then it could be a preferences issue or maybe the app itself.

 

 

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I usually just have one workspace open.

I have just opened three different saved ones I have, and I will see what happens.

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I got the errror popup with the main workspace I use. I closed that. The other two have been no problem

I started a fresh workspace, and no problems with that either.

>> There must have been some problem in that one workspace. I will just use the new one.

Good for now, so ignore this issue! Thanks, @Billy32792!

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  • 3 weeks later...

Actually, I receive this same error rather frequently, though not as often as @mgvh.  There is no apparent pattern to when I receive it. Next time I get it, I'll try the suggested fix and report back.

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