C. J. Fang Posted August 30, 2021 Share Posted August 30, 2021 The Gloss interlinear now makes the original language texts so loose between words. Link to comment Share on other sites More sharing options...
C. J. Fang Posted September 15, 2021 Author Share Posted September 15, 2021 Link to comment Share on other sites More sharing options...
Kristin Posted September 16, 2021 Share Posted September 16, 2021 Hi @C. J. Fang, I am not sure how helpful this response is, as I am working on Mac, but from your screenshots it seems like your gloss is not wrapping, while mine is. It seems like it might be a bug as I am not on the latest version of Accordance. 1 Link to comment Share on other sites More sharing options...
C. J. Fang Posted September 16, 2021 Author Share Posted September 16, 2021 2 hours ago, Kristin said: Hi @C. J. Fang, I am not sure how helpful this response is, as I am working on Mac, but from your screenshots it seems like your gloss is not wrapping, while mine is. It seems like it might be a bug as I am not on the latest version of Accordance. Mine was like yours before the updates. Link to comment Share on other sites More sharing options...
Kristin Posted September 16, 2021 Share Posted September 16, 2021 Hi @C. J. Fang, Then it for sure sounds like a bug with the update the developers need to be aware of. I might be wrong, but I think @Silas Marrs might be able to fix it? Kristin 1 Link to comment Share on other sites More sharing options...
Billy32792 Posted September 16, 2021 Share Posted September 16, 2021 Yes, you are both correct. We will be filing a report to the programming team this morning. It should be corrected in an upcoming update. We cannot give you an exact time at this point. We apologize for the inconvenience. 2 Link to comment Share on other sites More sharing options...
C. J. Fang Posted October 6, 2021 Author Share Posted October 6, 2021 The problem still exists after an update. Link to comment Share on other sites More sharing options...
Kristin Posted October 6, 2021 Share Posted October 6, 2021 Hopefully @Billy32792 can take a look at that if possible. 1 Link to comment Share on other sites More sharing options...
Billy32792 Posted October 6, 2021 Share Posted October 6, 2021 Hi. We apologize for this inconvenience. The programming team chose to send out a release with as many of the fixes as possible (which were already completed), instead of waiting for everything to be completed and released all at once. There is still work to be done on the remaining bug reports. This report is in the list of bug fixes that are still needed. Thank you for your patience in this matter. The programming team is working on it. Thanks. 3 Link to comment Share on other sites More sharing options...
C. J. Fang Posted November 15, 2021 Author Share Posted November 15, 2021 @Kristin @Billy32792 FYI, the software has just been updated to 13.3.2.0, but the issue is still there. It has been more than two months. I thought it is quite important and urgent. Link to comment Share on other sites More sharing options...
Kristin Posted November 15, 2021 Share Posted November 15, 2021 Hi @C. J. Fang, I am sorry it is still giving you trouble. I think at this point, if the issue is distracting enough that you would not want to wait for the update where it is fixed, I would contact Accordance and see if they can help you downgrade back to whatever version you were at before the issue started. 2 Link to comment Share on other sites More sharing options...
C. J. Fang Posted November 15, 2021 Author Share Posted November 15, 2021 Good idea! 19 minutes ago, Kristin said: Hi @C. J. Fang, I am sorry it is still giving you trouble. I think at this point, if the issue is distracting enough that you would not want to wait for the update where it is fixed, I would contact Accordance and see if they can help you downgrade back to whatever version you were at before the issue started. 1 Link to comment Share on other sites More sharing options...
Billy32792 Posted November 15, 2021 Share Posted November 15, 2021 Hi @C. J. Fang, I just checked the programmers 'bug' board and this is still there and looks like it hasn't been corrected so far. I posted again today asking about it. I am guessing it is a difficult issue to correct. If you can tell us which was the last version that works correctly for you, then we can provide that version. If it was 13.1.7 we can provide it, but it may involve doing a clean installation to go back past the 13.2 update, due to the changes made in 13.2. You can contact us directly at techsupport@accordancebible.com if you would like. Thanks. 2 Link to comment Share on other sites More sharing options...
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