Paul Meiklejohn Posted December 3, 2020 Share Posted December 3, 2020 I have been successfully using the new website login with updated password. However today I can't login to site or check for updates on app. I have tried resetting password as requested. Any advise please? Link to comment Share on other sites More sharing options...
A. Smith Posted December 3, 2020 Share Posted December 3, 2020 Same. "invalid credentials". Clicked the "unable to login" link only to find error 404 on the accordance site. Link to comment Share on other sites More sharing options...
R. Mansfield Posted December 3, 2020 Share Posted December 3, 2020 We discovered recently that some user names with spaces in the caused issues on the new site. If your user name had a space in it, we removed the space. Try to log in without the space if you think that's the issue OR just use your email address. Please accept our apologies for the extra hassle. 3 Link to comment Share on other sites More sharing options...
A. Smith Posted December 3, 2020 Share Posted December 3, 2020 We discovered recently that some user names with spaces in the caused issues on the new site. If your user name had a space in it, we removed the space. Try to log in without the space if you think that's the issue OR just use your email address. Please accept our apologies for the extra hassle. Thank you! Link to comment Share on other sites More sharing options...
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