CAvraham Posted November 26, 2020 Share Posted November 26, 2020 I have had a gift for a few months, and I am now ready to use it but on the checkout page I am not getting the option to redeem a gift card. Could some please give me some guidance? Link to comment Share on other sites More sharing options...
R. Mansfield Posted November 26, 2020 Share Posted November 26, 2020 Sorry for the inconvenience. I've not actually done this, but here's what I was told when I asked about it for you: If you are logged in and go to your account page, you can click on a coupon menu which should show your coupon. You can select it, and it will load on checkout. If that doesn't work for some reason, you can contact customer support, and they can help. They will be back open tomorrow. 1 Link to comment Share on other sites More sharing options...
CAvraham Posted November 26, 2020 Author Share Posted November 26, 2020 Richard, I clicked on the coupon menu, but my gift card is not showing up there. So, as you advised, I will contact customer support tomorrow. Thanks, Richard for your reply; I appreciate it greatly. Link to comment Share on other sites More sharing options...
R. Mansfield Posted November 27, 2020 Share Posted November 27, 2020 Sorry, it's not working correctly for you, but Support will definitely get it fixed for you. Link to comment Share on other sites More sharing options...
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