Brian.Mann Posted September 17, 2020 Share Posted September 17, 2020 I am experiencing a problem when doing research. Every time I enter a term to research it crashes Accordance. Can you help please? 1 Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted September 17, 2020 Share Posted September 17, 2020 Brian have you tried opening Accordance in Safe mode? Hold down ⌥ option while you open Accordance. I would clear all 'clean up' options, but especially 'research cache' 3 Link to comment Share on other sites More sharing options...
Silas Marrs Posted September 17, 2020 Share Posted September 17, 2020 Alternatively, try the "Rebuild Research Cache" option in the "Reading/Research" preferences. But make sure you're running the latest version (13.1.3) first, since we fixed a bug that caused corruption in the Research Cache not too long ago. 2 Link to comment Share on other sites More sharing options...
Brian.Mann Posted September 17, 2020 Author Share Posted September 17, 2020 thank you for the help, I did the rebuild research cache as it seemed the easiest option and it worked! 2 Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted October 2, 2020 Share Posted October 2, 2020 I had the same crash in Accordance 13,1,4, Mac OS. Rebuilding the research cache resolved the issue. Thanks Silas! 1 Link to comment Share on other sites More sharing options...
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