Pastor Jonathan Posted June 19, 2020 Share Posted June 19, 2020 Hello, I wanted to report a bug on my end. I was starting to dig into the help menu (trying to familiarize myself with some of the lesser known features and to get a deeper understanding of how Accordance works) and I tried to access the tutorials. I tried to open a few and I keep crashing. Here is what pops up: Accordance Crash Log Crashed at: 8:25:36:752 On: 19 of Jun, 2020 Eastern Daylight Time Windows 10 (10.0.18363) RAM: 1486MB free of 3984MB total Disc: 393GB free of 442GB total Accordance 13.1.1 (13.1.1.0) Message: Access violation Address: $004E9ACB Backtrace: $004E9ACB $0045E764 $009C9F9F $00A2EA7E $00A2E407 $0058DFE2 $759244BB $75904FFC $7590414E $75903F30 $00403E4C I am sure this may change depending on the menu, but the same message is there: Access Violation. I appreciate the help. 1 Link to comment Share on other sites More sharing options...
anbec Posted June 23, 2020 Share Posted June 23, 2020 i have the same issue: Accordance Crash Log Crashed at: 16:26:31:552 On: 23 of Jun, 2020 Central Daylight Time Windows 10 (10.0.18363) RAM: 816MB free of 3960MB total Disc: 78GB free of 118GB total Accordance 13.1.1 (13.1.1.0) Message: Access violation Address: $004E9ACB Backtrace: $004E9ACB $0045E764 $009C9F9F $00A2EA7E $00A2E407 $0058DFE2 $76AE44BB $76AC4FFC $76AC414E $76AC3F30 $00403E4C 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted June 24, 2020 Share Posted June 24, 2020 This should be fixed for 13.1.2, so please let me know if you see it after that is released. Link to comment Share on other sites More sharing options...
Ron Webber Posted September 12, 2020 Share Posted September 12, 2020 Hello Silas. I had posted under a similar discussion in the lite version category but since my colleague is a paying customer who just bought into Accordance this looks like a more appropriate location. A ministry associate just purchased Accordance and is experiencing a number of crashes when attempting to run the tutorials for personal training. I have the MAC OS version and his problem seems to be WINDOWS specific. For example when he is going through the tutorial for “comparing two Scripture texts and finding the differences” the application crashes with this log. Any help or advice? I've included two other crash logs from his attempts to access the Atlas tutorial. So Silas, since you invited input after the release of 13.1.2, I've tagged you on this. Thanks. Ron Accordance Crash Log Crashed at: 13:58:12:704 On: 10 of Sep, 2020 Eastern Daylight Time Windows 10 (10.0.19041) RAM: 11071MB free of 16267MB total Disc: 152GB free of 237GB total Accordance 13.1.3 (13.1.3.0) Message: Access violation Address: $0086D947 Backtrace: $0086D947 $00873C44 $00873B16 $00A3CA50 $00A3837E $00A35CF8 $009D94A6 $009D7712 $009D6CAC $004E24CA $005A9690 $00586D48 $005894B7 $0058C160 $00593B53 $763BD9CB $763B46EA _________________________ The crash when using the Atlas Tutorial produced the following crash report: Accordance Crash Log Crashed at: 15:19:42:220 On: 11 of Sep, 2020 Eastern Daylight Time Windows 10 (10.0.19041) RAM: 9941MB free of 16267MB total Disc: 152GB free of 237GB total Accordance 13.1.3 (13.1.3.0) Message: Access violation Address: $008D7F12 Backtrace: $008D7F12 $008C98AE $008C9612 $008E219C $008DE454 $008DD1A7 $009D9178 $009D7781 $009D6CAC $004E24CA $005A9690 $00586D48 $005894B7 $0058C160 $00593B53 $763BD9CB $763B46EA _________________________________________ Another tutorial produced a crash with the following report ... Accordance Crash Log Crashed at: 15:14:39:988 On: 11 of Sep, 2020 Eastern Daylight Time Windows 10 (10.0.19041) RAM: 10640MB free of 16267MB total Disc: 152GB free of 237GB total Accordance 13.1.3 (13.1.3.0) Message: Access violation Address: $00000000 Backtrace: $00000000 $004E24CA $005A9690 $00586D48 $005894B7 $0058C160 $00593B53 $763BD9CB $763B46EA $763B3A5D $763B26CF $71D25E88 $71D657B3 $763BD9CB $763B46EA $763B3DC7 $763B252B Link to comment Share on other sites More sharing options...
Silas Marrs Posted September 14, 2020 Share Posted September 14, 2020 Thanks, Ron! I'll look into it. Link to comment Share on other sites More sharing options...
Pastor Jonathan Posted February 19, 2021 Author Share Posted February 19, 2021 Just an update. The issue was resolved. Sorry for not saying something sooner. 1 Link to comment Share on other sites More sharing options...
.png.c3123c857d1029f98e39c9394adc358d.png)
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now