RevM Posted May 21, 2020 Share Posted May 21, 2020 I really want to like Accordance. It ought to be a great piece of software, and it used to be. But it has caused me nothing but grief since updated to v13! Scrolling through texts is ssssllllooooowwwwww. It keeps asking me for texts I've never installed, and don't want to install. Every time I open a new workspace the menus become inoperable It crashes regularly Syncing to DropBox is out of the question And there is no dark mode, which was promised. Resetting options and clearing caches helps, but only for a short time. But then I lose all my options (obviously). I have two moderately fast and VERY stable computers (at home and in the office), and a Microsoft Surface. None is free rom Accordance woes. Please can you help, this experience is not good for my sanctification. Link to comment Share on other sites More sharing options...
TYA Posted May 21, 2020 Share Posted May 21, 2020 (edited) Scrolling through texts is ssssllllooooowwwwww. It keeps asking me for texts I've never installed, and don't want to install. Every time I open a new workspace the menus become inoperable It crashes regularly Syncing to DropBox is out of the question And there is no dark mode, which was promised. I can relate to some of these things, as Windows user. #1, #4, and #6 apply to me, although some very good work on the part of the Accordance team thankfully reduced the crashing I was having. Words can't quantify how much time I spent dealing with crashes, and various things--sometimes 3-5 crashes per day, for over a year. Needless to say, I'm very grateful for the terrific help I received (and I don't suggest that anything was owed to me, because my setup is definitely in the minority, and one can't expect a company to bend over backwards for every single person.) However, I can relate to slow scrolling, as I've experienced a constant delay of at least 1 second ever since day one. Usually, it's 1-2 seconds delay when scrolling, copying, pasting, or typing. And I've also been wondering where Dark Mode, even though it isn't a priority for me. My guess is that #2 and #3 would be something easy for Accordance to fix for you. I would say, Hang in there, and wait until you get the help you need. The people in this company are magnificent. Depending on your Windows setup, maybe there is something I can help with. Feel free to message me if you want to try. Edited May 21, 2020 by TYA Link to comment Share on other sites More sharing options...
Billy32792 Posted August 25, 2020 Share Posted August 25, 2020 Hi Reverend, I was actually looking for something else and I came across your post. If you have not already gotten this corrected, please contact us in support. You can email us directly at support@accordancebible.com or call us at 407-339-0266. It sounds as if you may have damaged installations. We can help with that. Let us know if you still need assistance. Billy 1 Link to comment Share on other sites More sharing options...
C. J. Fang Posted September 4, 2020 Share Posted September 4, 2020 If this is not good for your sanctification, what is? Link to comment Share on other sites More sharing options...
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