Tutorials cause crashes in Accordance Lite

[Mendel]

Hi, I am using Acc. Lite 13.02 in Windows 10 x64.
Some tutorials crash the program. Try "Analytics" and "Finding Geminate Verbs in Hebrew" or "Finding Hapax Legomena". Both tutorials cause crashes.

[Tim Hall]

I wonder if this is due to the limitations of Accordance Lite?

[Mendel]

If it's true than the tutorials must be removed. I taught the tutorials should help new users to discover the software and not to scare them off. 

[Silas Marrs]

On which step does the crash occur?  I was able to run through the tutorial in lite mode with no crash.

[Mendel]

Here: 

[Silas Marrs]

Thank you.  A few questions so I can hopefully find the cause of the crash:

 

1. Does the crash occur when you try to type the letters, or when you click "do it for me"?
2. You are on Windows 10?
3. Is your windows language set to German?
4. Is your accordance preferences language set to German?
5. Do you get a crash report?

[Mendel]

1. "do it for me"

2. Yes

3. Yes

4. no

5. not sure

[Ron Webber]

A ministry associate just purchased Accordance and is experiencing several crashes when attempting to run the tutorial for “comparing two Scripture texts and finding the differences.”

 

Here is the crash log. Any help or advice? Thanks. Ron

 

Accordance Crash Log

Crashed at: 13:58:12:704 On: 10 of Sep, 2020  Eastern Daylight Time

Windows 10 (10.0.19041)

RAM: 11071MB free of 16267MB total

Disc: 152GB free of 237GB total

Accordance 13.1.3 (13.1.3.0)

Message: Access violation

Address:   $0086D947

Backtrace:

 

  $0086D947

  $00873C44

  $00873B16

  $00A3CA50

  $00A3837E

  $00A35CF8

  $009D94A6

  $009D7712

  $009D6CAC

  $004E24CA

  $005A9690

  $00586D48

  $005894B7

  $0058C160

  $00593B53

  $763BD9CB

  $763B46EA

[Silas Marrs]

Thank you, Ron!  This crash log should help pinpoint the problem.