AC13 PDF import to User tool—crash

[Alistair]

Crash on PDF import:

 

Accordance Crash Log

02/11/2019, 05:19:55

Program Version: 13.0.0 (13.0.0)

OS Version: 10.14.6

 

Message: Access violation

Address:   $000000010A273CC0

 

Backtrace:

0   acord                               0x000000010a273cc0 acord + 1547456

1   acord                               0x000000010a272ce1 acord + 1543393

2   acord                               0x000000010a271968 acord + 1538408

3   acord                               0x000000010a38a65c acord + 2688604

4   acord                               0x000000010a38abac acord + 2689964

5   acord                               0x000000010a7b9645 acord + 7075397

6   acord                               0x000000010a7b6b56 acord + 7064406

7   acord                               0x000000010a812891 acord + 7440529

8   acord                               0x000000010a186479 acord + 574585

9   acord                               0x000000010a18a2d2 acord + 590546

10  Foundation                          0x00007fff455f87fb __NSFireTimer + 80

11  CoreFoundation                      0x00007fff4336a7c0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

12  CoreFoundation                      0x00007fff4336a36c __CFRunLoopDoTimer + 851

13  CoreFoundation                      0x00007fff43369eb2 __CFRunLoopDoTimers + 330

14  CoreFoundation                      0x00007fff4334b0c2 __CFRunLoopRun + 2130

15  CoreFoundation                      0x00007fff4334a61e CFRunLoopRunSpecific + 455

16  HIToolbox                           0x00007fff425a91ab RunCurrentEventLoopInMode + 292

 

Binaries:

0x000000000a0fa000 /Applications/Accordance.app/Contents/MacOS/acord

0x000000010afe6000 /Applications/Accordance.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive

0x000000010b031000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle

0x000000010b0b9000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial

Also, it kept beeping at me once I had exceeded a certain number of characters in the title, though it still let me enter more letters.

[Alistair]

And again:

 

Accordance Crash Log

02/11/2019, 05:27:33

Program Version: 13.0.0 (13.0.0)

OS Version: 10.14.6

 

Message: Access violation

Address:   $0000000109349FE3

 

Backtrace:

0   acord                               0x0000000109349fe3 acord + 7217123

1   acord                               0x0000000109349e76 acord + 7216758

2   acord                               0x0000000109349758 acord + 7214936

3   acord                               0x00000001092f7b5b acord + 6880091

4   acord                               0x00000001094bebed acord + 8743917

5   acord                               0x0000000108cea214 acord + 533012

6   acord                               0x00000001094bebed acord + 8743917

7   acord                               0x0000000108cf4580 acord + 574848

8   acord                               0x0000000108cf82d2 acord + 590546

9   Foundation                          0x00007fff455f87fb __NSFireTimer + 80

10  CoreFoundation                      0x00007fff4336a7c0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

11  CoreFoundation                      0x00007fff4336a36c __CFRunLoopDoTimer + 851

12  CoreFoundation                      0x00007fff43369eb2 __CFRunLoopDoTimers + 330

13  CoreFoundation                      0x00007fff4334b0c2 __CFRunLoopRun + 2130

14  CoreFoundation                      0x00007fff4334a61e CFRunLoopRunSpecific + 455

15  Foundation                          0x00007fff455af32f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280

16  acord                               0x0000000108cf7082 acord + 585858

 

Binaries:

0x0000000008c68000 /Applications/Accordance.app/Contents/MacOS/acord

0x0000000109b50000 /Applications/Accordance.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive

0x0000000109b9a000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle

0x0000000109c20000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial

 

These were two attempts with two different PDF files, each was a scan that has had OCR.

At least, after the second crash, I had a working Usertool, but it put ".1" in front of the name.

And Usertool names are being truncated in the Library.

Edited November 2, 2019 by Alistair

[Silas Marrs]

Can you PM me a link to the PDF you were importing?