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Problem with HELP


miketisdell

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I am not sure when this began to happen i.e. after 12.2.6 or 12.2.7 i.e. I upgraded to 12.2.6 a day before 12.2.7 was release and then upgraded again, but when I open "Accordance Help" the contents pain display a rotating circle indicating it is still loading, but after several minutes of waiting it never loads. The search function still works and I was able to find the info I was looking for (i.e. how to import bibleworks notes). I have included a Screen shot.

 

 

 

post-35053-0-44540800-1529162301_thumb.jpg

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I'm seeing the same issue as miketisdell. I'm on 12.2.7 but noticed it on 12.2.6 too.

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I am not experiencing this on Mac but I do see it on Windows, so we will look into it. It's the navigation browser that is not loading, so Window Help works unless you click to open the topic with Navigation. 

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