Mutien Chen Posted December 20, 2017 Share Posted December 20, 2017 I was switching my backup folder in Dropbox and re-linking. However, when I go to the Preferences/Syncing/Link to Dropbox Account, it only popped out a black screen with web browser title on it. I can use "esc" key to cancel the black screen, but it will cause Mac OSX 12.2 crash after few seconds. I restarted my Mac, but it is not solved. Link to comment Share on other sites More sharing options...
Mutien Chen Posted January 25, 2018 Author Share Posted January 25, 2018 Any update news about this? Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 25, 2018 Share Posted January 25, 2018 Have you updated to the latest version of accordance? This doesn't seem to occur in 12.2.3. Link to comment Share on other sites More sharing options...
Mutien Chen Posted January 25, 2018 Author Share Posted January 25, 2018 Yes, I have updated to 12.2.3. I still have difficulty linking dropbox. Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 25, 2018 Share Posted January 25, 2018 (edited) What happens if you try to visit https://www.dropbox.com from Accordance's built in web browser? Edited January 25, 2018 by Silas Marrs Link to comment Share on other sites More sharing options...
Mutien Chen Posted January 26, 2018 Author Share Posted January 26, 2018 What happens if you try to visit https://www.dropbox.com from Accordance's built in web browser? Blank! But other web pages work well. Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 26, 2018 Share Posted January 26, 2018 But you are able to access dropbox from other browsers? This almost sounds like something on your network is blocking it, since I can access it either way with no problem. Link to comment Share on other sites More sharing options...
Mutien Chen Posted January 26, 2018 Author Share Posted January 26, 2018 That's weird. I am able to access Dropbox through safari, but not the web browser in Accordance. 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 26, 2018 Share Posted January 26, 2018 Try going to google in the accordance browser, then search for dropbox. Can you get to it that way? Link to comment Share on other sites More sharing options...
Mutien Chen Posted January 28, 2018 Author Share Posted January 28, 2018 Nope, it is still showing a blank page. Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 29, 2018 Share Posted January 29, 2018 Could there maybe be some other software on your Mac that is preventing accordance from getting to dropbox.com? An ad-blocker or some similar software, perhaps? Link to comment Share on other sites More sharing options...
Mutien Chen Posted January 30, 2018 Author Share Posted January 30, 2018 When I try to link to Dropbox in peferences, I used "esc" key to cancel the blank page caused Accordance crashed. The Crash Log is below, I am not sure whether it helps or not? ----- Accordance Crash Log 2018/1/30 Program Version: 12.2.3 (12.2.3) OS Version: 10.11.6 Message: Access violation Address: $00007FFF98F5B4DD Backtrace: 0 libobjc.A.dylib 0x00007fff98f5b4dd objc_msgSend + 29 1 CoreFoundation 0x00007fff8a0262d2 ___forwarding___ + 514 2 CoreFoundation 0x00007fff8a026048 _CF_forwarding_prep_0 + 120 3 WebKitLegacy 0x00007fff96308efc _ZN20WebFrameLoaderClient31dispatchDecidePolicyForResponseERKN7WebCore16ResourceResponseERKNS0_15ResourceRequestENSt3__18functionIFvNS0_12PolicyActionEEEE + 268 4 WebCore 0x00007fff896f9186 _ZN7WebCore13PolicyChecker18checkContentPolicyERKNS_16ResourceResponseENSt3__18functionIFvNS_12PolicyActionEEEE + 230 5 WebCore 0x00007fff88be0a2a _ZN7WebCore14DocumentLoader16responseReceivedEPNS_14CachedResourceERKNS_16ResourceResponseE + 2474 6 WebCore 0x00007fff88bdff1d _ZN7WebCore17CachedRawResource16responseReceivedERKNS_16ResourceResponseE + 205 7 WebCore 0x00007fff88bdfc96 _ZN7WebCore17SubresourceLoader18didReceiveResponseERKNS_16ResourceResponseE + 806 8 WebCore 0x00007fff88bdf4fe -[WebCoreResourceHandleAsDelegate connection:didReceiveResponse:] + 318 9 CFNetwork 0x00007fff8e8fb4e5 __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke + 69 10 CFNetwork 0x00007fff8e8fb3fa -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 233 11 CFNetwork 0x00007fff8e8fb2ff -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 48 12 CFNetwork 0x00007fff8e8ff135 _ZL34_NSURLConnectionDidReceiveResponseP16_CFURLConnectionP14_CFURLResponsePKv + 82 13 CFNetwork 0x00007fff8e8ff04d ___ZN27URLConnectionClient_Classic28_delegate_didReceiveResponseEP14_CFURLResponse_block_invoke + 114 14 CFNetwork 0x00007fff8ea950b9 ___ZN27URLConnectionClient_Classic18_withDelegateAsyncEPKcU13block_pointerFvP16_CFURLConnectionPK33CFURLConnectionClientCurrent_VMaxE_block_invoke_2 + 100 15 libdispatch.dylib 0x00007fff8de2140b _dispatch_client_callout + 8 16 libdispatch.dylib 0x00007fff8de2f039 _dispatch_block_invoke + 474 Binaries: 0x000000000544b000 /Applications/Accordance.app/Contents/MacOS/acord 0x0000000106169000 /Applications/Accordance.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive 0x00000001061a9000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x000000010622c000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial 0x0000000113e07000 cl_kernels 0x0000000114ab5000 cl_kernels 0x0000000130441000 cl_kernels 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 30, 2018 Share Posted January 30, 2018 Thank you! Hopefully I'll be able to figure something out from that. 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 31, 2018 Share Posted January 31, 2018 I've sent you a message through the forum message system. I'm hoping we can get your problem sorted out soon. Link to comment Share on other sites More sharing options...
Mutien Chen Posted February 8, 2018 Author Share Posted February 8, 2018 Thanks Silas for your earnestely support for these days. After a month without dropbox, It finally worked! Thank you so much especially spent your off time to have remote support. Fully blessings. 1 Link to comment Share on other sites More sharing options...
John Cook Posted February 19, 2018 Share Posted February 19, 2018 So what was the final resolution to this problem? I seem to be plagued with the same thing. I've upgraded to the latest version, can access other web pages with the Accordance browser, can even access some of dropbox's pages, but their sign in page is a dead link from anywhere else on their site, or a blank page. 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted February 19, 2018 Share Posted February 19, 2018 (edited) John, we're still trying to figure out what's causing this problem for some users, but for now the workaround is to go to THIS LINK in your default browser. Edited February 19, 2018 by Silas Marrs 1 Link to comment Share on other sites More sharing options...
John Cook Posted February 19, 2018 Share Posted February 19, 2018 Great, thanks for the work around. 1 Link to comment Share on other sites More sharing options...
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