Fabian Posted March 14, 2017 Share Posted March 14, 2017 Hello I have a friend with a Windows machine (On my recommendation). He had installed the Accordance 11 Demo and then he bought the full Accordance 11 and unfortunately he had installed it both on the machine. Now he has a problems. He had not really work with Accordance, because it crashes all the time. For example if he will use ctrl-alt-A for the Get Verses. Or he want to start another App Accodance crash too. In my opinion it would be the easiest to delete all of Accordance and install it new. Unfortunately a simple deinstall and install hadn't brought any solution. Are we able to do this or must he had a session with the Support Team? Greetings Fabian Link to comment Share on other sites More sharing options...
Helen Brown Posted March 15, 2017 Share Posted March 15, 2017 First choice would be to upgrade to version 12 as we continue to fix bugs. The second is to start in Safe mode by pressing Alt, and try the different options. Link to comment Share on other sites More sharing options...
Fabian Posted March 15, 2017 Author Share Posted March 15, 2017 Thanks I let him know. Greetings Fabian Link to comment Share on other sites More sharing options...
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