fmcfee Posted November 11, 2014 Share Posted November 11, 2014 (edited) I installed 11.01 and have been have major problems with Accordance..I have uninstalled it and gone back to ver 11.0....it still has problems opening existing workspaces.. I have a call in to technical support and I am waiting for their response.......My recommendation is do not install....everything was working well until this update Frank Edited November 11, 2014 by fmcfee Link to comment Share on other sites More sharing options...
rokas Posted November 11, 2014 Share Posted November 11, 2014 (edited) Frank, I personally didn't have any problems (using Windows 7 as well). Try simply redownloading and reinstalling Acc 11.0.1, that might solve the issue. Edited November 11, 2014 by rokas 1 Link to comment Share on other sites More sharing options...
fmcfee Posted November 11, 2014 Author Share Posted November 11, 2014 (edited) Frank, I personally didn't have any problems (using Windows 7 as well). Try simply redownloading and reinstalling Acc 11.0.1, that might solve the issue. I have tried everything I know....including your suggestions......something is corrupt.....so I will wait until tech support contacts me..thanks for your reply Frank UPDATE 4:42 Support said it was a problem with my virus program TrendMicro.. I am trying to resolve it Frank Edited November 11, 2014 by fmcfee 1 Link to comment Share on other sites More sharing options...
rokas Posted November 11, 2014 Share Posted November 11, 2014 Mhm. Have you tried copying your Accordance files (notes, workspaces, etc) from My Documents folder to somewhere else, then uninstalling the program and deleting all Accordance files from My Documents folder (you made a copy, so no problem) and then making fresh install? And then, if running smoothly, copying back your personal files? Link to comment Share on other sites More sharing options...
Anthony Sepulveda Posted November 12, 2014 Share Posted November 12, 2014 Have you tried installing and using the program with the antivirus disabled? Link to comment Share on other sites More sharing options...
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