E-Library Posted November 8, 2014 Share Posted November 8, 2014 I tried 3 times to make a purchase, but got this each time: David Link to comment Share on other sites More sharing options...
sfarson Posted November 8, 2014 Share Posted November 8, 2014 I saw the same thing online. Called so I could make a phone order and learned there were some server issues. Link to comment Share on other sites More sharing options...
Helen Brown Posted November 8, 2014 Share Posted November 8, 2014 You can also simply check the box to send the order for manual processing and the staff will take care of it. We do apologize for the hassles. We fixed one problem yesterday but it has either resurfaced or there is a new one. Link to comment Share on other sites More sharing options...
E-Library Posted November 9, 2014 Author Share Posted November 9, 2014 You can also simply check the box to send the order for manual processing and the staff will take care of it. We do apologize for the hassles. We fixed one prpblem yesterday but it has either resurfaced or there is a new one. I tried again this evening and the purchase process worked. Thanks, Helen, for looking into this. David Link to comment Share on other sites More sharing options...
Helen Brown Posted November 9, 2014 Share Posted November 9, 2014 Yes, it has been an interesting 2 days with 2 unrelated issues preventing credit card charges from the website, both now fixed (or sorted as they say in the UK). Link to comment Share on other sites More sharing options...
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