Accordance cannot find ASV text

[Guest]

This was an issue in the betas as well, but Accordance cannot seem to find the ASV text. When I navigate to it, I get an error message and then the entire program crashes.

 

 

 

I'm running the final 10.3.0 release in Windows 8.1 on a Surface Pro.

Edited October 1, 2013 by R. Mansfield

[Joel Brown]

I'd try removing it from your Library and redownloading it via Easy Install.

[Guest]

Okay, I removed the ASV--both the file itself and the title in the library--but now Easy Install is hanging about 2/3 in. I've even tried restarting and still get the same result. Any ideas?

 

[Joel Brown]

I assume this is the same issue we had for a couple different users and fixed in a few different forum topics I imagine one of your Maps preference files got corrupted, as we had a pretty major issue that was only fixed around pr4 or p5. So, since you installed the atlas before then, its possible it got messed up. Try navigating to your C:\Users\[your user]\AppData\Local\Accordance\Accordance Preferences folder and deleting any Maps files and User Layers files. Then, reopen Accordance and try again.

[Mark Nigro]

I've been having the same exact problem but with different modules appearing in the library yet actually missing. Same effect with the Easy Install hang at 2/3 the way. I confirm that Joel's instructions have worked. Easy Install now completes and finds the modules I was missing (after removing them from the library). Please note, navigating to the folders Joel mentioned requires that you go to View/Show Hidden Items. Otherwise, AppData never appears