habilious02 Posted June 18 Share Posted June 18 I had the Targums Wordmap database version 2.4, I checked for content updates and found Targum Wordmap version 2.5. I hit download, then install but the update still shows in the window, so I deleted the Targums wordmap database. Now, Accordance doesn't reinstall it. I have the file sitting in my desktop, when I double click, Accordance doesn't recognize it. the file is Targum.awmap Any help is appreciated I have the latest Accordance 14.0.9 I am using MacOs Big Sur Version 11.5.2 Link to comment Share on other sites More sharing options...
Kristin Posted June 18 Share Posted June 18 Hi @habilious02, When you redownloaded it, did you do it through Easy Install? It sounds like it might have been done another way if it wound up on your desktop. I think the first step would be to try to go to Easy Install and see if it is there to be downloaded and see if that fixes it. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted June 18 Share Posted June 18 Email Tech Support on this one. They'll assist you personally. Link to comment Share on other sites More sharing options...
habilious02 Posted June 19 Author Share Posted June 19 Thank you, Kristin for your help, I've been an Accordance user since late 1990's, I know all the regular steps and I would not bother to ask a question unless I have tried and expired all my attempts to fix a problem. I have accordance 13 on another Mac, it is working properly and I did the update for the Targums wordmap 2.4 to 2.5 and it went well. Accordance on my other Mac with Big Sur had the issue and it didn't update the Targums wordmap 2.4. So I decided to delete it and then run Easy install and it will pick it, that's what I usually did in the past and used to do if I delete any file by mistake. This time, however, it didn't work! Link to comment Share on other sites More sharing options...
Kristin Posted June 19 Share Posted June 19 Hi @habilious02, Thanks for letting me know, and I'm sorry that didn't work. I think at this point it it were me I would email support, as the issue seems to be on their end. Link to comment Share on other sites More sharing options...
habilious02 Posted June 21 Author Share Posted June 21 Thank you, Kristin, I did sent my question to the tech support and still waiting Link to comment Share on other sites More sharing options...
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