rossjpurdy Posted September 15 Share Posted September 15 Accordance does not save the toolbar after it has been customized. What am I missing? Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 15 Share Posted September 15 Windows or Mac? Link to comment Share on other sites More sharing options...
rossjpurdy Posted September 16 Author Share Posted September 16 Windows Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 16 Share Posted September 16 It should dave your settings when you click Done after making your changes. Link to comment Share on other sites More sharing options...
Lawrence Posted September 19 Share Posted September 19 I can confirm that the toolbar isn't saved (Accordance 14.0.10, Windows 11). 1. Open new workspace. 2. In new workspace, add a widget to the menu bar. Confirm that the menu bar has changed. 3. Save the new workspace. 4. Close Accordance. 5. Open the new workspace by double-clicking the .accord file. Menu bar has reverted to the standard menu bar; changes lost. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 19 Share Posted September 19 Thanks for this. I have been able to reproduce this on Accordance 14.0.10 on Windows 11. I also cannot right-click on my toolbar and get to Customize Toolbar anymore. I will get this filed as a Bug Report. I have moved your thread under Bug Reports so we can track it. Link to comment Share on other sites More sharing options...
Rick55 Posted September 20 Share Posted September 20 7 hours ago, Dr. Nathan Parker said: Thanks for this. I have been able to reproduce this on Accordance 14.0.10 on Windows 11. I also cannot right-click on my toolbar and get to Customize Toolbar anymore. I will get this filed as a Bug Report. I have moved your thread under Bug Reports so we can track it. Hey guys, sorry I didn’t chime in sooner. Try this: Open a saved workspace. Customize the toolbar to your liking. Go to File and select 'Save As,' then replace it with the current workspace. Close and reopen Accordance. Note: If the 'Save As' option is not available, make a slight change to the workspace, then select 'Save As.' A little bug, sure, but an easy workaround. I can assure you this works on Mac, and hopefully, you can confirm it works on Windows for anyone else who encounters this bug. Thanks! 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 20 Share Posted September 20 Our teams are having issues reproducing this one. @Lawrence Can you email Tech Support about this issue, and also include your Windows Build version? I'm going to personally run some additional tests tonight and send them my Windows Build Version. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 21 Share Posted September 21 I just tried the workaround, and it's not working on my Windows PC at all. Last time I tried it on my Mac, it did though for sure. I'm chatting with Tech Support myself to try to get somewhere on this, and I'd recommend anyone else having the issue to definitely email in as well. The good news is my customize toolbar is finally appearing when I right-click it, but the other issue is occurring. I can capture the issue in the Accordance Session Debug Log. Accordance Windows.zip 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 25 Share Posted September 25 I can reproduce this, but the office can't. I even tried resetting my toolbar preferences through the registry, and I can still reproduce the issue. I have some other debugging tools on my Windows PC, so I've offered to have our programmers remote into my Windows PC when they get around to looking into this issue and see if that'll help them pinpoint where the issue is. Link to comment Share on other sites More sharing options...
mgvh Posted September 27 Share Posted September 27 Win 11; Acc 14.0.10 Customizing and saving toolbar working fine for me Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 27 Share Posted September 27 Good to know. Thanks! So I guess it is isolated to certain machines. Link to comment Share on other sites More sharing options...
Lawrence Posted September 28 Share Posted September 28 On 9/21/2024 at 3:04 AM, Dr. Nathan Parker said: Our teams are having issues reproducing this one. @Lawrence Can you email Tech Support about this issue, and also include your Windows Build version? I'm going to personally run some additional tests tonight and send them my Windows Build Version. Edition: Windows 11 Home Version: 23H2 Link to comment Share on other sites More sharing options...
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