mgvh Posted August 12 Share Posted August 12 I have students using Mac. We are trying to use the Gospel Parallels (Aland) tool. It does not show up in their library. Went to Easy Install. It did offer us option to install it along with the other parallel tools. (which is odd, because both students did full installs) Checked boxes to download. Clicked download. Download progress shown. Popup for Install? >> Yes ... and then nothing happens. Tools still do not show. Tried restarting Accordance but still no parallels. What's the solution? (I'm a Win guy, so detailed help for Mac would be appreciated.) Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 12 Share Posted August 12 It might be a 14.0.9 issue we're correcting in the next update. I'd recommend emailing Tech Support in the meantime. 1 Link to comment Share on other sites More sharing options...
Anthony Estes Posted August 13 Share Posted August 13 I am having a similar issue. I have spoken with tech support who told me they were aware of the problem. I was told the solution was underway and would work itself out in time. That was 24 hours ago. Im hoping the good Lord will remember me today. Link to comment Share on other sites More sharing options...
Iconoclaste Posted August 13 Share Posted August 13 If you open the Library pane and click on the + button, select “Add new modules...”. It should open a popup file explorer titled (“Add modules: Select one or more modules[...]”). Open the “Tools” folder and find the module you are trying to install (it will be named by its module name, which may not match the library name. The module name is the same as the Prod ID on the store website) and select “Open”. At this point, it should show up in your Accordance Library. Does that work? Link to comment Share on other sites More sharing options...
mgvh Posted August 16 Author Share Posted August 16 @Iconoclaste We tried Easy Install again. The Parallel Tools seem to download but don't appear. Followed the steps you suggested for adding a module manually, but they did not appear in the Tools directory. Is there a way to download the parallel tools directly and then use the Add Module step you describe? Thanks. Link to comment Share on other sites More sharing options...
HansK Posted August 23 Share Posted August 23 The new LSB notes are seen in "Uodates" but are not installed. Accordance for Mac aarch64 App version: 14.0.9 App build: 14.0.9 MacOS 14.6.1 "Sonoma aarch64" Compiled for aarch64 Please note: the same occurs in: Accordance Aleph for Mac aarch64 App version: 14.0.10b2 App build: 14.0.9.05 MacOS 14.6.1 "Sonoma aarch64" Compiled for aarch64 Link to comment Share on other sites More sharing options...
John Fidel Posted August 23 Share Posted August 23 I have the same issue as HansK. Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted August 23 Share Posted August 23 Same issue with LSB Notes (the LSB with Strong's installed without a hitch). Link to comment Share on other sites More sharing options...
Larry McNamee Posted August 23 Share Posted August 23 Ditto. The LS Bible installs, but not the notes. Link to comment Share on other sites More sharing options...
Steven S Posted August 23 Share Posted August 23 19 minutes ago, Larry McNamee said: The LS Bible installs, but not the notes. Also seeing this on Windows with Accordance 13.3.4. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 23 Share Posted August 23 Also seeing this on 14.0.010 beta. I'll get this reported. Thanks for bringing it to our attention! Link to comment Share on other sites More sharing options...
Gary Raynor Posted August 24 Share Posted August 24 Not only on a MAC but also on a Windows ll PC. LSB notes 2.6 downloads but does not install to replace 2.5 Link to comment Share on other sites More sharing options...
accord Posted August 24 Share Posted August 24 The updates for LSB and NASB 2020 put the updates in the "Parallel" Library category which would not open. Deleted them and the updates no longer existed. Mac OS 12.7.6 Accordance 14.0.9 Link to comment Share on other sites More sharing options...
HansK Posted August 24 Share Posted August 24 5 hours ago, accord said: The updates for LSB and NASB 2020 put the updates in the "Parallel" Library category which would not open. Deleted them and the updates no longer existed. Mac OS 12.7.6 Accordance 14.0.9 You can find the files in the trash bin. Link to comment Share on other sites More sharing options...
accord Posted August 24 Share Posted August 24 1 hour ago, HansK said: You can find the files in the trash bin. HansK, thanks for the thought; but, I fully delete those files having found that to work best prior to another update attempt. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted August 24 Share Posted August 24 The modules installing in "parallels" will be resolved in 14.0.010. The LSB Notes issue has been reported. That might just be a simple module fix since it's occurring in 13 and 14. Link to comment Share on other sites More sharing options...
Steven S Posted August 27 Share Posted August 27 On 8/23/2024 at 3:02 PM, Steven S said: Also seeing this on Windows with Accordance 13.3.4. I repeated my attempt to update the LSB Notes module from version 2.5 to version 2.6 on 2024-08-27 around 19:00 ET. This time the installation was successful and the new version stuck. (I did not uninstall the LSB and LSB Notes modules prior to this attempt, as has been discussed in another thread.) Thanks to whomever at Accordance fixed this! Link to comment Share on other sites More sharing options...
.png.c3123c857d1029f98e39c9394adc358d.png)
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now