Crash

[Shane R.]

What is the proper way to file a crash report?

 

Accordance Crash Log
7/20/24, 6:40:50

Accordance 14.0.9 (14.0.9)
CPU: aarch64
MacOS 14.5.0 "Sonoma aarch64"

Message: Access violation
Address:   $00000001050974EC

Backtrace:
0   acord                               0x00000001050974ec acord + 7664876
1   acord                               0x00000001050aaa70 acord + 7744112
2   acord                               0x00000001050aa6d4 acord + 7743188
3   acord                               0x0000000104bf606c acord + 2809964
4   acord                               0x0000000104c037a8 acord + 2865064
5   acord                               0x000000010518ffc0 acord + 8683456
6   AppKit                              0x000000018a59b368 forwardMethod + 252
7   acord                               0x4f5a800104a0e7f8 acord + 5718023414389434360
8   AppKit                              0x000000018a617efc -[NSTrackingArea mouseMoved:] + 96
9   AppKit                              0xfd6a00018aaf94f8 -[_NSTrackingAreaAKManager _mouseMoved:] + 18260407639127097780
10  AppKit                              0x406d80018af3bc80 _routeMouseMovedEvent + 4642507528377204960
11  AppKit                              0x6c7500018a52c450 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 7815152728371364196
12  AppKit                              0xee1280018a52c118 -[NSWindow(NSEventRouting) sendEvent:] + 17154914668095996188
13  acord                               0x2a258001049db4cc acord + 3036974261220226252
14  AppKit                              0x000000018abf4de0 routeMouseMovedEvent + 148
15  AppKit                              0x300080018abf466c -[NSApplication(NSEventRouting) sendEvent:] + 3458905251308897416
16  acord                               0xf8370001049e74d0 acord + 17885764445125866704

Binaries:
0x0000000004948000 /Applications/Accordance.app/Contents/MacOS/acord
0x000000010602c000 /Applications/Accordance.app/Contents/Frameworks/SSZipArchive.framework/Versions/A/SSZipArchive
0x00000001061cc000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x0000000106c84000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial

 

Shall I just post them here?

[Dr. Nathan Parker]

If it's on a Mac, we already collect them. If you have steps to reproduce, then you can post them here and we can try to reproduce it and file a bug report.

[Shane R.]

Is it automatically sent? I really don't know what I did, I was studying away, and clicking on stuff, and one click everything just froze. After a couple of seconds (or a minute?) it just disappeared. I re-opened it a few seconds later, and no problems. I wasn't aware they were automatically sent, or I wouldn't have posted it. None the less, as long as the dev's get the info.

[Dr. Nathan Parker]

Yep, the devs get them on the Mac. We still need to automate the process for Windows.

 

However, any time you get a crash, if you have specific steps to reproduce, you're welcome to post the crash log here with the steps to reproduce. That can help us attempt to pinpoint the source of the crash.