Check this thread for updates on Enhanced Syncing

[Brian K. Mitchell]

On 11/8/2024 at 8:36 AM, Sacha said:

don't understand why you are so upset with this. 
So it has been two years. Yes it would have been nice, if things worked out, but it did not. I work in IT and sometimes things are taking longer than expected. Talk about introducing ServiceNow within a large IT organisation. And features are being delayed. That also happens. 
That's life. So you paid 38 bucks. That's about 8 Starbucks cappuccinos in 2 years. That's not a lot. I'm sure you spent money worse (I have). And you still got some new features. 

The software is working (at least for me) and with Nathan we have someone working there that hears us. 
Be patient. That is a virtue. 

 Amen! 

[Brian K. Mitchell]

On 12/3/2024 at 1:47 AM, dmwebb6 said:

I really like Accordance and want it to succeed.

Me, too! Me, too as figuratively speaking in my use case the grass is definitely not greener on the other side! There is only one other software that can perform 'some' of the tasks that I regularly use Accordance for however, in the other software setting up the type of queries I run is higly time consuming and overly cumbersome! Not to mention the other software company doesn't even have a number of the texts I use in Accordance!

 

So, like you I hope and strongly want Accordance to succeed!

[dmwebb6]

I contacted tech support about a syncing issue that I have when using mobile sync.   I also asked about the "enhanced syncing".  I was told: "We apologize for the delay with the new syncing system. There have again been setbacks in this mission to overhaul the syncing system.We are still working on it and intend to see it through." 

 

Anyone with Accordance care to comment on "these setbacks".  Timeframe?  

[JohnABarnett]

Is anyone surprised?

[Dan Langston]

Not surprised at all, unfortunately. I check the forums every day just to see if some miracle has happened.....sometimes I even make it 3 days without checking....

 

I'll try to continue to keep my expectations low.

 

[Dr. Nathan Parker]

I'm speaking 1,000% personally as a fellow Accordance user, not as a programmer nor in an official capacity on this. I wonder if instead of trying to overhaul everything at once, if it would be more feasible to roll out the syncing changes in phases. Maybe a phase one that moves Dropbox syncing to in-house syncing (but with a similar UI and syncing data sets), then add some of the other features in a phase two.

[Steven MacDonald]

18 minutes ago, Dr. Nathan Parker said:

I'm speaking 1,000% personally as a fellow Accordance user, not as a programmer nor in an official capacity on this. I wonder if instead of trying to overhaul everything at once, if it would be more feasible to roll out the syncing changes in phases. Maybe a phase one that moves Dropbox syncing to in-house syncing (but with a similar UI and syncing data sets), then add some of the other features in a phase two.

That sounds reasonable.  I hope they are still working on updates as well.  It would just be nice to hear details from management directly.

[Mike Atnip]

Another "wrench in the gears" that could come into play is that with Dropbox corrupting some peoples files, those files will need to be cleaned up before trying to start up inhouse syncing. I believe this is being worked on as I was asked for one of my messed up files recently so it could be cleaned up. So I took that as a sign that they are actively trying to get things working well before releasing it and have to deal with peoples corrupted files then causing problems in the inhouse system.

But that is my guesswork, not any official statement.

We should try praying; whether for the owners, the coders, the business as a whole, or all of the previous ... including the users! 🙂

[JohnABarnett]

10 hours ago, Mike Atnip said:

 

We should try praying; whether for the owners, the coders, the business as a whole, or all of the previous ... including the users! 🙂

 

On that I think we all can agree. Let us do it.

[dmwebb6]

14 hours ago, Dr. Nathan Parker said:

I'm speaking 1,000% personally as a fellow Accordance user, not as a programmer nor in an official capacity on this. I wonder if instead of trying to overhaul everything at once, if it would be more feasible to roll out the syncing changes in phases. Maybe a phase one that moves Dropbox syncing to in-house syncing (but with a similar UI and syncing data sets), then add some of the other features in a phase two.

A gradual rollout is certainly better than no roll out at all.   As I have said before a lack of a reliable syncing (and note corruption) is going to be the end of Accordance if it is not fixed.  In 2024 we all have multiple devices and the ability to transfer between them is an essential for many of us.  Many people are going Ipad only and this will leave Accordance behind in the Bible software industry.   

 

This particular thread was started to provide updates on syncing.  The last update provided by @Silas Marrs was in September.  We haven't heard anything from @Troy Wormell in over two years. In fact it doesn't even appear that they have visited these forums lately.   Let us know what is going on and what type of setbacks have been encountered.   It appears to me that with the exception of @Dr. Nathan Parker these forums are simply ignored.  Silence about these matters is simply not helpful to the users or the future of Accordance.  It does nothing to help alleviate our concerns about Accordance and its future.  

[Brian Leathers]

Well said dmwebb6. Could not agree more! We really need to hear from Troy Wormell and the upper management.

[Michel Gilbert]

I think he has spoken, in that actions (and nonactions) speak louder than words. Of course, it’s his prerogative for whatever reason. The sad thing is that I always thought that if Accordance was ever in financial trouble following the past business model, imho, a more ministry-based model where every decision wasn’t based on dollars and cents, e.g., standard resources used to be offered even at a loss, many would answer a public appeal for financial help, including making donations and accepting increased prices. And I think it still would happen if they were just honest and open about what was happening behind the scenes. What I fear is that their business model has changed, and they fear us knowing that.

[GYDOF1729]

I sync across all my devices with the other platform.  I have seen people wanting to sell their Accordance on the Facebook page.  I clearly do not understand their business model, but one thing I do see is that many Accordance users are leaving or are just not using this product like it was in the past.  I am not sure what is happening behind the scenes.  

[Dr. Nathan Parker]

I'm not a programmer, so I don't 100% understand what the roadblocks are, so I'm just speaking in a personal capacity as a fellow Accordance user and just personally "thinking out loud".

 

From reading through this thread, the last post from Silas mentioned some overhauling of the library management with the new syncing system. While that sounds nice (and would make for a nice future addition), trying to add that in with the new syncing system may be more than necessary at the moment.

 

I'd rather personally see a phased release structure where shorter-term, we can at least pivot off of Dropbox and get our content migrated to Accordance's in-house syncing, even if the UI and what currently syncs is similar to what we have with Dropbox today, then add additional functionality on top of it later. That would also give us all a chance to get our hands on it and offer feedback on any changes/enhancements we'd like to see. I already closed out my personal Dropbox account, so I'm as eager to start syncing with the new system as anyone else (and I have four computers, an iPhone, and an iPad). That's just my personal 2 cents.

[JohnABarnett]

I have never frequented Facebook, but I see Accordance has a page there. Perhaps the official interaction has moved over there? Nathan, any thoughts or information as to whether some social media platform has become the de facto place to interact, and this forum has become vestigial?

[dmwebb6]

The only thing on the Facebook page is advertisements.   I have never seen any official communication there.

 

  This is what I have received back via email: "We apologize for the additional setbacks. They have been beyond our control. This has been an extremely difficult situation to navigate. I can tell you that there is a new planned course of action to finally complete these upgrade projects. I cannot say how long this will take. We will be having a meeting with upper management at our first opportunity for advisement on what our official statement on this matter will be."

 

We will see what we hear from Accordance.  They seemingly  do not want to take responsibility for the delay and unfulfilled promises (it is 'beyond their control" for two years now).  They now have "a new planned course of action".  I will be waiting for an official statement on this matter. 

[Steven S]

54 minutes ago, dmwebb6 said:

"We apologize for the additional setbacks. They have been beyond our control...."

 

Unfortunately, according to Silas's LI profile, it appears he is no longer working at Accordance: 

 

 

 

[JonathanHuber]

5 hours ago, GYDOF1729 said:

I am not sure what is happening behind the scenes.  

Seems like... nothing. Are there ANY programmers left?

[Dr. Nathan Parker]

2 hours ago, JohnABarnett said:

I have never frequented Facebook, but I see Accordance has a page there. Perhaps the official interaction has moved over there? Nathan, any thoughts or information as to whether some social media platform has become the de facto place to interact, and this forum has become vestigial?

I got rid of most of my social media a few years back (I only have an account on an infrequently used platform mostly as a means for the cybersecurity work I do to discover the behavior of AI bots so we know how to combat them). I wouldn't know what does or does not take place over there. I don't even manage Accordance's social media accounts. All my interaction with customers is right here.

[GYDOF1729]

What is going on at Accordance Bible?  Silas Marrs gone?  He was their lead programmer!!  How many employees have left Accordance Bible since the debacle of rolling out V14 and the Tsunami of issues?

Edited December 13, 2024 by GYDOF1729

[Steven MacDonald]

18 hours ago, Michel Gilbert said:

I think he has spoken, in that actions (and nonactions) speak louder than words. Of course, it’s his prerogative for whatever reason. The sad thing is that I always thought that if Accordance was ever in financial trouble following the past business model, imho, a more ministry-based model where every decision wasn’t based on dollars and cents, e.g., standard resources used to be offered even at a loss, many would answer a public appeal for financial help, including making donations and accepting increased prices. And I think it still would happen if they were just honest and open about what was happening behind the scenes. What I fear is that their business model has changed, and they fear us knowing that.

I, for one, would be willing to pay a price increase and I know others who would as well.  We need Accordance to be healthy and available.  Hearing an honest update from management would help. 

[A. Smith]

14 hours ago, JohnABarnett said:

I have never frequented Facebook, but I see Accordance has a page there. Perhaps the official interaction has moved over there? Nathan, any thoughts or information as to whether some social media platform has become the de facto place to interact, and this forum has become vestigial?

There is virtually no interaction on that page

[A. Smith]

Accordance is done. Figure out how to do what you need to do with the other platform. Use accordance while you can until it goes the way of BW. It's a sad reality. I've accepted it after too much denial. 

[Michel Gilbert]

11 hours ago, Steven MacDonald said:

I, for one, would be willing to pay a price increase and I know others who would as well.  We need Accordance to be healthy and available.  Hearing an honest update from management would help. 

 

I always thought I would pay more and have said so a few times on the forum. But now it would depend on the direction they go in. For instance, I don’t see a lot of new Bible study features being developed (how can they; do they only have one programmer left?), the ones I’m most interested in, and a lot of the new modules are ones nobody asked for. I get the impression that the owner wants Accordance to be an electronic bookstore and divert profits, if any, to support his brick-and-mortar bookstores. I don’t see profits being reinvested in Accordance. They need more staff, e.g., programmers, not less.

[dmwebb6]

38 minutes ago, Michel Gilbert said:

I always thought I would pay more and have said so a few times on the forum. But now it would depend on the direction they go in.

I agree.  I would be willing to pay more depending on what I see out of Accordance and what we hear from the owner/management.  I spent by far less this year in Accordance than any previous year.  I haven't bought ANYTHING in the last 7 months.  I need to see some evidence that my investment is sound and that means delivering on promises.  I need to see a commitment to the mobile platform.  Then and only then will I consider paying more.  I will not spend another cent until I hear something from management and the owner.