A. Smith Posted September 27, 2023 Share Posted September 27, 2023 Sonoma wrecked my accordance install. I've got a constant error that texts are not available for accordance. I've written about it here I need accordance. I can't do my job right now with accordance down. I thought I could manage with logos and accordance iOS. I can't. So, I've got the idea to completely uninstall and reinstall accordance. My thought is that, if accordance can't access the modules, and I can't even get accordance to stay open long enough to reinstall modules, maybe I can just start from scratch. It's worth a shot since I haven't heard anything from tech support or anyone else at accordance (I've emailed also). I see three locations with accordance files: application support, where the modules, etc are. Documents, where my files are. workspaces, phrasing, etc. And dropbox, which is a duplication of some of these files and folders from the documents folder. If I copy these files to another drive, completely uninstall accordance, then reinstall accordance and replace the files in documents and application support (preferences), my personalized stuff from accordance should be the same, right? Link to comment Share on other sites More sharing options...
Rick55 Posted September 27, 2023 Share Posted September 27, 2023 8 minutes ago, A. Smith said: Sonoma wrecked my accordance install. I've got a constant error that texts are not available for accordance. I've written about it here I need accordance. I can't do my job right now with accordance down. I thought I could manage with logos and accordance iOS. I can't. So, I've got the idea to completely uninstall and reinstall accordance. My thought is that, if accordance can't access the modules, and I can't even get accordance to stay open long enough to reinstall modules, maybe I can just start from scratch. It's worth a shot since I haven't heard anything from tech support or anyone else at accordance (I've emailed also). I see three locations with accordance files: application support, where the modules, etc are. Documents, where my files are. workspaces, phrasing, etc. And dropbox, which is a duplication of some of these files and folders from the documents folder. If I copy these files to another drive, completely uninstall accordance, then reinstall accordance and replace the files in documents and application support (preferences), my personalized stuff from accordance should be the same, right? Yes make sure you have them backed up. Sorry to hear the mac update lead to issues in the accordance app. You have the right idea - Back up your files and the reinstall the app. Maybe go back to the previous operating system then reinstall Accordance Bible Software. After you reinstall drop the files in the correct folders. 1 Link to comment Share on other sites More sharing options...
Michel Gilbert Posted September 27, 2023 Share Posted September 27, 2023 Hi, @A. Smith Forgive me if you already know this. I had to learn how to completely uninstall programs on a Mac, and I will paste my notes to self on how to do this, which I hope you will be able to make sense of. I would also like to mention another possibility to get you up and running, especially if a reinstall doesn’t work —download the trial version of Parallels Desktop and download Ventura and install Accordance on it to see if it works. I know Parallels costs, but if it works as a last resort for however long you will need it, it will be worth it. To completely uninstall a program on a Mac: - unhide files, Cmd-Shift . (period) - Applications > move app to trash - Users/yourname/Library/ Application Support Caches Logs Preferences and move to trash (files with app and/or developer name) - and do the same thing in /Macintosh SSD/Library/ StartupItems/ /Library/LaunchAgents/ /Library/LaunchDaemons/ and /Library/Receipts/ folder, find any files that have .pkg extension - use Finder and delete any files with app and/or developer name - also check System Preferences > Accounts > Login Items Empty trash Link to comment Share on other sites More sharing options...
A. Smith Posted September 27, 2023 Author Share Posted September 27, 2023 And that's a great big NOPE. Reinstalling doesn't work. The problem seems to be related to easy install and authorization. I think that's what the not currently available part of the error message means (which is something I've never seen before that I can remember). For clarity, this is a fresh install of v 14 with every trace of accordance wiped clean. Then the modules reinstalled directly to the application support folder because they're unavailable in easy install. Link to comment Share on other sites More sharing options...
A. Smith Posted September 27, 2023 Author Share Posted September 27, 2023 7 minutes ago, Michel Gilbert said: Hi, @A. Smith Forgive me if you already know this. I had to learn how to completely uninstall programs on a Mac, and I will paste my notes to self on how to do this, which I hope you will be able to make sense of. I would also like to mention another possibility to get you up and running, especially if a reinstall doesn’t work —download the trial version of Parallels Desktop and download Ventura and install Accordance on it to see if it works. I know Parallels costs, but if it works as a last resort for however long you will need it, it will be worth it. To completely uninstall a program on a Mac: - unhide files, Cmd-Shift . (period) - Applications > move app to trash - Users/yourname/Library/ Application Support Caches Logs Preferences and move to trash (files with app and/or developer name) - and do the same thing in /Macintosh SSD/Library/ StartupItems/ /Library/LaunchAgents/ /Library/LaunchDaemons/ and /Library/Receipts/ folder, find any files that have .pkg extension - use Finder and delete any files with app and/or developer name - also check System Preferences > Accounts > Login Items Empty trash See my previous reply about the apparent source of this problem. Yes. I've got parallels and use it for Paratext almost daily, so installing accordance on windows isn't impossible. I just hate it. And it's not like the windows version is bug-free by any stretch. It's kinda absurd. Link to comment Share on other sites More sharing options...
Michel Gilbert Posted September 27, 2023 Share Posted September 27, 2023 (edited) 45 minutes ago, A. Smith said: I've got parallels . . . so installing accordance on windows isn't impossible. I just hate it. And it's not like the windows version is bug-free by any stretch. It's kinda absurd. I meant/said, install MacOS Ventura in Parallels. At least you can do that on an M1. I don’t know why Parallels on an Intel Mac wouldn’t allow the same thing “for software development, testing, using macOS Server, or personal, non-commercial use.” Edit: It’s just three clicks in the Installation Assistant: Download MacOS > Continue > Download. All you need is enough RAM. Edited September 27, 2023 by Michel Gilbert Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 27, 2023 Share Posted September 27, 2023 @A. Smith Do you have access to the 14.0.8 beta? If not, I can add you to the beta test group and send it to you. Link to comment Share on other sites More sharing options...
A. Smith Posted September 27, 2023 Author Share Posted September 27, 2023 28 minutes ago, Nathan Parker said: @A. Smith Do you have access to the 14.0.8 beta? If not, I can add you to the beta test group and send it to you. No. I don’t. Thank you. Link to comment Share on other sites More sharing options...
A. Smith Posted September 27, 2023 Author Share Posted September 27, 2023 36 minutes ago, Nathan Parker said: @A. Smith Do you have access to the 14.0.8 beta? If not, I can add you to the beta test group and send it to you. Please do. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 27, 2023 Share Posted September 27, 2023 @A. Smith Just added you to the beta forums. 14.0.8b2 may still have some issues, but we're working on 14.0.8b3 shortly. Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 27, 2023 Share Posted September 27, 2023 I'm going to upgrade my Intel iMac Pro to Sonoma tonight so that I can assist with testing 14.0.8 on Sonoma. Link to comment Share on other sites More sharing options...
A.J. van den Herik Posted September 27, 2023 Share Posted September 27, 2023 I'm also having the same problems om my iMac 2019 (intel). No problem on my MacBook Air (new model). Hans Link to comment Share on other sites More sharing options...
nnaps Posted September 27, 2023 Share Posted September 27, 2023 I would like to be part of the test group, when I clicked on the link it said I do not have permission Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 28, 2023 Share Posted September 28, 2023 Those wishing to be a part of our beta test group, please message me. Link to comment Share on other sites More sharing options...
Caleb Wachsmuth Posted September 28, 2023 Share Posted September 28, 2023 17 hours ago, Nathan Parker said: Those wishing to be a part of our beta test group, please message me. I'm still waiting to get approved so I can use Accordance again. Thank you! Link to comment Share on other sites More sharing options...
A.J. van den Herik Posted September 28, 2023 Share Posted September 28, 2023 How can I join the test group? To what adress can I send a message? @Nathan Parker Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted September 29, 2023 Share Posted September 29, 2023 @A.J. van den Herik You're added. Link to comment Share on other sites More sharing options...
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