Can we please just fix this

[Gary Wissel]

Here we go again,

Version 14.0.6 takes us right back to version 14.  I open accordance and it stretches well beyond both of the screens I am using.  When I finally manage to get it back onto just one screen it locks up or does what can be seen on my attached screen shot.  I have closed and opened Accordance and now restarted my computer. Please fix this, I hate that I feel like cringing every time I click on the app to open it.  This used to be the jewel of my day.   

 

SO GLAD I KEPT MY BOOKS!

 

Gary

Windows 11 version 2023-06 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5027231)

Razer Blade 15 i7-10750H 6 core 2.6ghz, 16GB DDR4-2933 ram, NVIDIA 2070 6gb GDDR6 vram.

Accordance 14.0.6

Stock display and an LG Ultra Gear 32GN650 31.5" monitor connected via HDMI into a Hyper-Drive HD-G210 which connects to the computer via USB-C

 

Edited June 23, 2023 by Gary Wissel
poor spelling

[Gary Wissel]

Here it is when I first open it.  This time I was unable to get it back onto just one screen.  Ended up having to just close it, yet again. This screen shot is showing what appears on both screens together.  The left half with the scripture is on my laptop screen.  The right half (commentary) runs off the right side of the second monitor into no mans land.  My instant details screen is off the bottom of both screens.  

 

It is currently almost unusable yet again.

 

Gary

Edited June 23, 2023 by Gary Wissel
Posted prior to full explanation of issues.

[miketisdell]

This is a problem that has been reported since before the release of version 14 and one of the things that has never really been addressed. In version 13, Accordance opens as it was previously close but with version 14 it opens to very random positions. Sometimes Accordance 14 opens with the top part to far above the screen to move or click the maximize control and there have been occasions where I have had to close 14, open version 13 and then move the window before reopening 14 so that there was some way to get a hold of that top bar. 

 

[Mike Atnip]

In Windows, the Windows key + the up arrow should bring a window to full size in one monitor. One my main monitor (of a triple monitor setup), if I set the window to a smaller size before closing, it will open up that way ... and then do the Windows+up arrow to get it full monitor size IF it is the last one closed down. (This doesn't always hold true for the two monitors that are not the main one. I use a Microsoft Surface Studio 1 that has a large all-in-one monitor, so it may be different for other setups.) But, it would be REALLY, REALLY nice if this wasn't necessary. 🙂

[Dr. Nathan Parker]

I'll add this to the bug report. Thanks for this extra info!

[Gary Wissel]

2 hours ago, Mike Atnip said:

In Windows, the Windows key + the up arrow should bring a window to full size in one monitor. One my main monitor (of a triple monitor setup), if I set the window to a smaller size before closing, it will open up that way ... and then do the Windows+up arrow to get it full monitor size IF it is the last one closed down. (This doesn't always hold true for the two monitors that are not the main one. I use a Microsoft Surface Studio 1 that has a large all-in-one monitor, so it may be different for other setups.) But, it would be REALLY, REALLY nice if this wasn't necessary. 🙂

Mike, thanks for posting this.  I had tried it before but after reading your post I tried again.  It took 11 or 12 tries but did eventually work.  At least it solved that issue for the moment.  It did not solve my lock up issues nor several others things I am struggling with.  

 

Thanks again for the reminder.

 

Gary

[Gary Wissel]

On 6/23/2023 at 2:35 PM, Nathan Parker said:

I'll add this to the bug report. Thanks for this extra info!

Nathan, I truly appreciate your activity on this forum and that you report the bugs.  The problem is, they know about this bug and in what, a year and a half have not fixed it.  I thought for a bit after 14.0.5 maybe it was fixed but with .6 it is worse than ever.  I can sometimes get the window back onto one screen but as often as not when I do it is locked in an unusable form and causes me to just shut it down and go the the book shelf.  The more I do that the less likely I am to purchase upgrades and or new modules and until this is fixed, as a pastor I can not recommend it to anyone.  

 

Gary

 

[Lawrence]

@Gary Wissel

 

I'm using Accordance 14.0.6 on Windows 11.

Here are a couple more things to try.

 

1. Make sure Accordance isn't maximised before closing

 

On my setup, I've noticed that if the Accordance window is not maximised (i.e. it is in a floating window on the monitor), closing and reopening Accordance restores the window properly. But if Accordance is maximised to the monitor, closing and reopening doesn't reliably restore the window position. There's no harm maximising Accordance after opening; just take it off 'maximise' before closing.

 

2. More keyboard controls

 

Mike Atnip has already mentioned Windows + up arrow. You can try others in this series: Windows + left, Windows + right. These snap the window to various predefined locations and sizes, cycling around the various monitors you might have with repeated presses. Windows + down takes a window out of 'maximise' mode.

 

Then there's the 'move' mode which you can try if those don't work.

* In the Windows dock where the app icons are (usually at the bottom of the main screen), hover over the Accordance icon.

* When the thumbnail of the Accordance window appears, right-click on it and select "move". It must be off 'maximise' for this to work. If it is maximised, take it off 'maximise'  first, using 'Windows + down arrow', or right-click thumbnail + select 'restore'. Be sure you're right-clicking on the thumbnail, not on the Accordance icon itself.

* Press the keyboard arrow keys to move the window around. This can be handy when the window's top strip that houses the windowing controls are just above the top of the monitor and therefore out of reach of the mouse.

[Misulejoha]

@Gary Wissel, @Lawrence

The method I have been using is to pin Accordance to the taskbar, then click on the Accordance Icon.  Once I know Accordance has opened (the app Icon should indicate this) then right click the Accordance icon again while holding down the shift button.  You will get the option to Maximize Accordance. For me this is the fastest workaround to get Accordance back on the screen.

[Dr. Nathan Parker]

I'll give this one an extra push and see what can be done to get a timely resolution.

[Silas Marrs]

I can't reproduce this issue.  For me the workspaces always open at the size I close them, in the location where they were when I closed them. Can someone who is able to reproduce this issue please post a screenshot of their windows display settings?

 

That's this screen:

 

[ScottDF]

@Silas Marrs, here you go, but I'm not confident it will help much. Feel free to PM me for more info/testing. 

 

[Dr. Nathan Parker]

I can reproduce the issue somewhat. Every time I open Accordance on my Windows PC, the windows move/resize to some form of funky position and are never consistent. This has pretty much happened since getting the Windows PC and installing Accordance 14 on it.

[Sean Nelson]

For me it always opens slightly too high and right on my monitor. So, like, the pane controls are off screen and the window is full screen width and height, but off center.

[ReformedDoc]

23 minutes ago, Sean Nelson said:

For me it always opens slightly too high and right on my monitor. So, like, the pane controls are off screen and the window is full screen width and height, but off center.

Same thing here @Sean Nelsonon my windows 11.

[Accordance Enthusiast]

I'm on windows 10, and it usually also opens to large, especially to high, and also too far to the right. After an auto close and re-open (e.g. after installing a new module), the windows are nearly always much smaller than they should be. Strange...

[Mike Atnip]

Windows 10 on a Microsoft Surface Studio 1, triple monitor. I have the side monitors in vertical mode. I have used them horizontally with the same setup and the same things happen.

When I close down all the workspaces, I do the last on on the main monitor and resize it down so that it fits into the main monitor. Then when I restart Accordance it always opens right where I left it. Windows Key + up arrow snaps it to fill the monitor. Then I open other workspaces. They will open up partially offscreen, even if I resized them to fit into a monitor before shutting them off. But they have been opening up consistently enough that the Windows Key + up arrow snaps them to full size in the appropriate monitor. Here are two screenshots of, down-sized so that they would not be too wide to view on a single monitor. Red lines are the approximate monitor sizes. Left side workspace is too far left. Right side appears to be about centered.

 

After snapping them into place.

 

 

Here is the screenshot you asked for. If I can be of further help with this, for other settings, please let me know. Although I have found easy ways to deal with the issue it would be nice to have them open up where they were left.

 

 

 

 

 

Edited July 21, 2023 by Mike Atnip
correct wording

[robrecht]

On 6/23/2023 at 2:10 PM, Mike Atnip said:

In Windows, the Windows key + the up arrow should bring a window to full size in one monitor. ...

 

Good tip. Thanks.

[Gary Wissel]

Here are mine

Gary

[Dr. Nathan Parker]

I can post mine as well if need be.

[Dr. Nathan Parker]

I believe this is going to be fixed in 14.0.7. I'm going to test it on my Windows PC today and will report back here.

[Dr. Nathan Parker]

It's working on my Windows PC in the 14.0.7 beta, so we should have some good news here!

[Mike Atnip]

Yep, the workspaces snap to full monitor now in Windows, although not necessarily always on the same one on my 3-monitor setup. But it is definitely a step forward.

[Gary Wissel]

Thank you Accordance!  Seems this issue is fixed in 14.0.7.

 

Gary

[Dr. Nathan Parker]

Indeed it was! I'm glad to see it resolved as well.