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Upgrade to 8.3.2 issue


Rich Shields

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Posted

Has there been a problem with the upgrade? I downloaded it through the program itself and installed; but it shows up still as 8.3.1. Then I downloaded the upgrade installer separately and it still shows as 8.3.1.

 

Am I missing something?

Posted

It should be 8.3.2. Are you sure you don't have two copies of the program on your hard drive?

Posted

No, just the one. And I have upgraded every time there is an upgrade, and never had a problem.

Posted

So, any other suggestions?

Posted

Did you try repairing permissions before attempting the install?

 

-Ron

Posted

Did you try repairing permissions before attempting the install?

 

-Ron

Yes, I do that before any major change, and then after software changes.

Posted

Success!!!!

 

Helen, after you asked about the start up items, I began exploring. There was a startup item from FontExplorer, which I deleted last week, but the startup item remained (even using AppDelete). Once I removed that startup item, then the installer worked properly. I restarted, and all is well.

 

Thank you for your assistance!

  • 3 weeks later...
Posted

I just downloaded the installer for 8.3.3 and still ran into the same installer problem. It appears to be a conflict with MagiCal . When I removed it from the applications folder and took out the startup icon, then the installer worked fine.

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