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14.0.4 repeatable crash


mgvh

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If I should happen to click on a blank area in a text tab, I get the error message below, and then the program crashes.

image.png.52efca5f4da3f8fb069cc8bfac0a334a.png

 

Accordance Crash Log
Crashed at: 7:33:29:541 On: 26 of Jan, 2023  Eastern Standard Time

Accordance Aleph 14.0.3b2 (14.0.2.2)
Windows 10 (10.0.22621)
RAM: 7686MB free of 16126MB total
Disc: 609GB free of 953GB total


Message: Access violation
Address:   $0045AA6A

Backtrace:
  $0045AA6A
  $0045AF2F
  $004AC2D2
  $004A2FA4
  $007CB082
  $0080D553
  $00BF7C97
  $00BF7C4B
  $0055FDD3
  $004D207E
  $75362333
  $753530E6
  $753519A5
  $753514F0
  $00403F86

Edited by mgvh
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1 hour ago, mgvh said:

If I should happen to click on a blank area in a text tab, I get the error message below, and then the program crashes.

image.png.52efca5f4da3f8fb069cc8bfac0a334a.png

 

Accordance Crash Log
Crashed at: 7:33:29:541 On: 26 of Jan, 2023  Eastern Standard Time

Accordance Aleph 14.0.3b2 (14.0.2.2)
Windows 10 (10.0.22621)
RAM: 7686MB free of 16126MB total
Disc: 609GB free of 953GB total


Message: Access violation
Address:   $0045AA6A

Backtrace:
  $0045AA6A
  $0045AF2F
  $004AC2D2
  $004A2FA4
  $007CB082
  $0080D553
  $00BF7C97
  $00BF7C4B
  $0055FDD3
  $004D207E
  $75362333
  $753530E6
  $753519A5
  $753514F0
  $00403F86

 

I am running 14.0.4 and I can't duplicate this, but I am not quite sure what you are doing. Can you give a better explanation?

 

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I can not seem to repeat that either. I tried clicking pretty much everywhere in the text tab

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I started in safe mode, cleared caches, started from scratch with a new workspace, and I still get the crash every time. Odd...

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do you have more than one computer you can try it on?

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I just tried it on my laptop (also Win 11 running 14.0.4) and it crashed it.

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3 hours ago, mgvh said:

I just tried it on my laptop (also Win 11 running 14.0.4) and it crashed it.

 

Can you give a better description of where you are clicking when it crashes. Maybe post a screenshot

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If I click on a blank space in the pane and then amplify to search word, lexeme etc. it does not crash on windows 10, but the tab I'm working on crashes (program keeps running).

 

If I have only one pane in my workspace the whole workspace disappears and I need to re-select the window / workspace to get it back on the screen.

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I have a window with NA28 and NRSV open.

If I click on any non-text area (at the end of a verse; between verses with paragraph view), it causes the message and crash.

 

NOTE: I had had Live Click enabled, and that was causing the program to look for the non-existent word at the spot of the click.

If I turn off Live Click, then I don't have a problem clicking anywhere.

>>> ISSUE IS CONNECTED WITH LIVE CLICK

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7 hours ago, mgvh said:

I have a window with NA28 and NRSV open.

If I click on any non-text area (at the end of a verse; between verses with paragraph view), it causes the message and crash.

 

NOTE: I had had Live Click enabled, and that was causing the program to look for the non-existent word at the spot of the click.

If I turn off Live Click, then I don't have a problem clicking anywhere.

>>> ISSUE IS CONNECTED WITH LIVE CLICK

 

Excellent sleuthing! Thanks for reporting this.

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11 hours ago, mgvh said:

I have a window with NA28 and NRSV open.

If I click on any non-text area (at the end of a verse; between verses with paragraph view), it causes the message and crash.

 

NOTE: I had had Live Click enabled, and that was causing the program to look for the non-existent word at the spot of the click.

If I turn off Live Click, then I don't have a problem clicking anywhere.

>>> ISSUE IS CONNECTED WITH LIVE CLICK

Interesting, I tried replicating that and mine did not crash. Windows 11, 14.0.4

I get this message

image.png.2757e0afbf576630c852438d12891f61.png

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On 1/27/2023 at 9:17 AM, Anonymous said:

If I click on a blank space in the pane and then amplify to search word, lexeme etc. it does not crash on windows 10, but the tab I'm working on crashes (program keeps running).

 

If I have only one pane in my workspace the whole workspace disappears and I need to re-select the window / workspace to get it back on the screen.

 I repeat my earlier post, this is not limited to a live click issue. I don't have live click enabled and still often get a tab crash, though the program keeps running.

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  • 1 month later...
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  • 2 weeks later...

This error is really driving me crazy. I've already crashed and had to restart Accordance 3 times in 2 hours work by accidentally clicking in a blank space. Please get a fix out soon at least for this issue.

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  • 1 month later...
On 3/14/2023 at 11:06 AM, mgvh said:

This error is really driving me crazy. I've already crashed and had to restart Accordance 3 times in 2 hours work by accidentally clicking in a blank space. Please get a fix out soon at least for this issue.

Still partially there in 14.0.5. Accordance doesn't crash, but gives a message saying something must be highlighted and then opens additional frames. 

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Win 11

Acc 14.0.5

No problems or popup warnings for me.

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4 minutes ago, mgvh said:

Win 11

Acc 14.0.5

No problems or popup warnings for me.

Naargh! 🙂

Bugs are naughty 

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@ScottDF Can you give me some more details about the issue you’re seeing? I’ll see if I can reproduce it.

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@Nathan Parker, If I click in a blank area of the text, I get this message. 

image.png.afddb2822ee87f27976961f172799615.png

 

Clicking 'OK' opens a Word Study window. This happens every time in the Greek text, never in an English text. 

 

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@ScottDF, @Nathan Parker

 

I can confirm that I get the exact same message when I click any blank area in the Greek text only.

 

Windows 11 Pro; version 10.0.22624 Build 22624

Accordance 14.0.5

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Confirmed. I am filing this one.

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