Abram K-J Posted January 8, 2023 Share Posted January 8, 2023 13.3.4 on macOS 12.4 rMPB 2017. Accordance 13 crashes any time I try to copy text from any tool. Then I can't even access the crash log. I really don't have a lot of time or energy to troubleshoot this, reinstall, etc. Is there something I can do to resolve this issue? 1 Link to comment Share on other sites More sharing options...
Abram K-J Posted January 8, 2023 Author Share Posted January 8, 2023 I also have this vexing issue others have mentioned, which I don't recall having before in v. 13. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted January 8, 2023 Share Posted January 8, 2023 Remind me about this on Monday and I’ll have Tech Support take a look. Link to comment Share on other sites More sharing options...
Abram K-J Posted January 10, 2023 Author Share Posted January 10, 2023 I reached out to them today and am getting help. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted January 10, 2023 Share Posted January 10, 2023 Great. Thanks! Link to comment Share on other sites More sharing options...
brazyl Posted January 18, 2023 Share Posted January 18, 2023 The inability to open the crash log is still a problem in 14.0.3 1 Link to comment Share on other sites More sharing options...
Lorinda H. M. Hoover Posted January 18, 2023 Share Posted January 18, 2023 While I've run into the same "you don' have permission" error from within Accordance, I've been able to find and open the crash logs if I go to Library>Logs>Diagnostics. Note that to find the Library folder in Finder, one usually has to click on the "Go" menu, this press the option key to reveal the Library folder. 1 Link to comment Share on other sites More sharing options...
brazyl Posted January 21, 2023 Share Posted January 21, 2023 On 1/18/2023 at 12:15 PM, Lorinda H. M. Hoover said: While I've run into the same "you don' have permission" error from within Accordance, I've been able to find and open the crash logs if I go to Library>Logs>Diagnostics. Note that to find the Library folder in Finder, one usually has to click on the "Go" menu, this press the option key to reveal the Library folder. Okay, I'll try looking for them in the Finder next time Accordance crashes. I've only tried (1) clicking the button in the dialog box that Accordance shows, and (2) looking in Console.app. 1 Link to comment Share on other sites More sharing options...
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