dlrude Posted December 10, 2022 Share Posted December 10, 2022 I hate to pile on Accordance 14 but I noticed that "AccordanceHelp" does not work. It seems to fail at making the web connection. Dave Link to comment Share on other sites More sharing options...
dlrude Posted December 29, 2022 Author Share Posted December 29, 2022 I went back to level 13.4.2 and it does not work there either. :-( Link to comment Share on other sites More sharing options...
Erhard Posted December 29, 2022 Share Posted December 29, 2022 Are you talking about accessing it from the top bar Help - Accordance Help? If so , it works for me Link to comment Share on other sites More sharing options...
dlrude Posted December 29, 2022 Author Share Posted December 29, 2022 Thanks Erhard, Yes, I using top bar and "accordance help". I am on Windows 10 and get the same response on version 13 and 14 however it worked ok for me in 13 prior to going to 14 and then going back to 13. Dave Link to comment Share on other sites More sharing options...
Erhard Posted December 29, 2022 Share Posted December 29, 2022 Makes me wonder if there is a file that is messed up. Maybe call tech support (407) 339-0266 Link to comment Share on other sites More sharing options...
dlrude Posted December 29, 2022 Author Share Posted December 29, 2022 46 minutes ago, Erhard said: Makes me wonder if there is a file that is messed up. Maybe call tech support (407) 339-0266 Thanks, I did and they sent me instructions about what files/folders might be messed up an a different level 13 executable to install. 1 Link to comment Share on other sites More sharing options...
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