Jump to content

"Cannot Complete an operation" when installing from easy install on 14


KevinPurcell

Recommended Posts

I am trying to install 14 on a Windows PC with Windows 11. It's 14.0.2 I believe.

 

I get the following on some books when I hit INSTALL button.

 

The below is just one of many that doesn't work.

 

882642744_installfailureacc14.png.794727d6ed8437d4f36284050f84fbc7.png

  • Like 1
Link to comment
Share on other sites

Yes. I have some resources I can't install because of this same error message also. I am using 14.0.2 on Windows 11.

Edited by Don Bedsole
Correct English error.
  • Like 1
Link to comment
Share on other sites

On 12/7/2022 at 12:47 PM, KevinPurcell said:

I am trying to install 14 on a Windows PC with Windows 11. It's 14.0.2 I believe.

 

I get the following on some books when I hit INSTALL button.

 

The below is just one of many that doesn't work.

 

882642744_installfailureacc14.png.794727d6ed8437d4f36284050f84fbc7.png

I had the same problem but was able to find a work around, at least for me.  What I did was uninstall both v13 &14.  I removed all associated files and folder so as to start from a clean slate.  I went through the process of reinstalling v13 (inc. all upgrades).  While in v13 I set all my parameters and preferences the way I like it.  I downloaded all my resource and verified that I didn't miss anything.  I renamed the Accordance folder to Accordance 13.  Lastly, I reinstalled v14.  Before moving onto installing 14.0.1 I was able to confirm that all my resources were in fact there in my library.  After that I finished by upgrading both 14.0.1 and 14.0.2.  Like I said this worked for me.  I hope your able to do the same.

Link to comment
Share on other sites

1 hour ago, Misulejoha said:

I had the same problem but was able to find a work around, at least for me.  What I did was uninstall both v13 &14.  I removed all associated files and folder so as to start from a clean slate.  I went through the process of reinstalling v13 (inc. all upgrades).  While in v13 I set all my parameters and preferences the way I like it.  I downloaded all my resource and verified that I didn't miss anything.  I renamed the Accordance folder to Accordance 13.  Lastly, I reinstalled v14.  Before moving onto installing 14.0.1 I was able to confirm that all my resources were in fact there in my library.  After that I finished by upgrading both 14.0.1 and 14.0.2.  Like I said this worked for me.  I hope your able to do the same.

 

I'll just use Logos till they get it fixed.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...